1+ months

Customer Support Engineer

East Hartford, CT
Business Unit Pratt & Whitney Job ID 60318BR Date posted 02/07/2018 City East Hartford State Connecticut

The engine program that powers the F-35 has an opening for a motivated, self-starting F135 Customer Support Hardware Engineer, (CSE) to join our fast pace and dynamic group. As part of Military Customer Support & Services, duties include support of Field Customers at Base and Depot Locations across three different military services and multiple international customers.


Providing timely responses to numerous technical questions to ensure uninterrupted daily flight operations, assisting the Mechanical Systems CSE and Turbines CSE when required. Additional responsibilities include authoring technical presentations, providing logistics assessments, drafting Position Papers, provide daily MERLIN responses, and respond to Action Requests (AR). The individual in this position will work with the team to create maintenance awareness briefings, and support engineering investigations, while coordinating with government customers. It is expected that this individual will coordinate technical issue resolution among PW CIPT, Logistics Program Management (LPM), and Joint Program Office (JPO) customer. This individual will also have responsibility for assisting in the support of the monthly safety meeting reporting any mechanical system and Turbine impacts to the fleet. Duties also include providing Joint Technical Updates pertaining to customer requests and Engineering Changes (EC) for Unit and Depot level maintenance.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Pratt & Whitney is a recognized leading producer of the world's most advanced jet engines. This is your opportunity to join a company steeped in history yet focused on the future by developing engines that provide step-change improvements for the next generation of commercial aircraft and fifth generation military aircraft. Pratt & Whitney, a pioneer in flight and technology, is part of the United Technologies Corporation (UTC) family. UTC is a Fortune 50 company located in over 4,800 locations in approximately 80 countries with $65.2 billion in revenues in 2014.


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Customer Support Engineer

Pratt & Whitney
East Hartford, CT

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Pratt & Whitney
East Hartford, CT

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