1+ months
2018-03-012018-04-30

ES – Data Analyst

Position Description

Data Analysts utilize market data to investigate and identify quality problems on Honda and Acura products in the field. They are able to analyze multiple data sources in detail (such as warranty claims, dealer information, manufacturing data, geographical, environmental etc.) to identify trends and problem indicators. Data Analysts are able to summarize and evaluate market data, make conclusions, and support next step direction in terms of problem analysis.

 

Essential Function And Responsibilities

  • Strong communication (written, verbal and visual).
  • Ability to create and present market data reports to support investigations.
  • Ability to explain data investigations and conclusions that were reached to Market Quality Management members, specifically critical, high-priority items.
  • Able to create and maintain top problem lists to support setting next step direction, priority, & to track countermeasure effectiveness.
  • Create and maintain job query criteria in web based application. This involves writing complex queries to capture only claims within a specific problem scope.
  • Responsible to support and direct analysis engineers with developing data queries for a specifically described problem.
  • Decisive - Can determine importance of market problem and its impact to customer satisfaction and future models.
  • Ability to prioritize work load and make sound decisions for assigned team's data analysis activities.
  • Forecast the magnitude and impact of market problems.

     

Daily Tasks

  • Review warranty claims from various sources to identify high-priority claims for using engineering judgement.
  • Perform data requests, confirm requests are all encompassing of info needed.
  • Data trend / comparison / forecast analysis.
  • Develop data and reports related to top problems and provide to Market Quality Management.
  • Issue formal documentation of problem investigations to Market Quality Management.

Requirements

Required Knowledge, Skills, And Abilities (KSA’s)

  • Good communication - both written and verbal.
  • Ability to explain data investigations and conclusions that were reached.
  • Ability to interpret data and summarize in a logical and effective manner.
  • Decisive - Can determine importance of a market problem and its impact to customer satisfaction and future models.
  • Ability to prioritize work load and make sound decisions.
  • Ability to develop/program tools to improve department efficiency, eliminate repetitive tasks, and implement new warranty analysis tools/techniques.
  • Proficient in Microsoft Excel.
  • Excel VBA Programming (desired).
  • QlikView Programming (desired).
  • SQL programming (desired).

     

Required Experience

Prefers at least 3 months co-op/internship and/or full time experience in related field dealing with analytics.

 

Required Education

BS in Data Analytics, Computer Science, Mathematics, Statistics, Engineering or equivalent related experience.

 

Honda Factors

  • Responsible for team's data analytics on automotive products built at every Honda and Acura factory in North America (Accord, CR-V, RD-X, NS-X, etc).
  • Open Office environment.
  • Travel approx 1 time per quarter 1-3 days.

     

Honda North America, Inc.

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Data Analyst - Honda

Honda of America Mfg., Inc.
Raymond, Ohio

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Data Analyst - Honda

Honda of America Mfg., Inc.
Raymond, Ohio

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