19 days old

HPC/Scientific Computing Technical Engineer (Experienced)

Albuquerque, NM

This position is in technical support for scientific, high performance computing \(HPC\), as a member of Sandias OneStop user support team\. The OneStop team provides a help\-service for HPC and scientific computing, enabling use of a complex production scientific computing environment and the applications/users that make use of it\. Job functions include teaming with HPC system personnel, Common Engineering Environment \(CEE\) personnel, and other computing environment personnel to address user issues and solve technical problems\. Tasks include interactive issue troubleshooting, tracking user issues to resolution, documenting resolutions in a knowledge base, working with application and system personnel to identify advanced solutions, and developing/presenting user training\. Responsibilities can also include support of tools and infrastructure that enable the OneStop support model and associated processes, such as issue tracking and knowledge management tool\(s\), an HPC training room, an HPC web portal, and a social media\-enabled event notification system\. Duties require the ability to work as part of a team to fulfill specific job responsibilities as well as the broad\-based objectives of a well\-integrated HPC and scientific computing support team\. Team members may participate in communicating/collaborating with other Sandia teams, projects and other supercomputer sites\. Qualified applicants must have the technical skills necessary to support a leading\-edge computational science and engineering environment together with a strong customer service ethic\.


+ Bachelor's degree or equivalent experience in computer science, computer engineering, information technologies, or related discipline plus five years of experience; or Master's degree or equivalent experience in computer science, computer engineering, information technologies, or related discipline plus two years of experience

+ Experience with Unix/Linux\-based computing environments\.

+ Experience with high performance computing \(HPC\)\.


+ Graduate degree or equivalent experience in computer science, computer engineering, information technologies, or related discipline\.

+ Experience in a customer service role, and a strong customer service ethic\.

+ Effective oral and written communications skills\.

+ Familiarity/experience with scientific computing applications and/or environments\.

+ Familiarity/experience with HPC user environments, such as programming models, tools, applications, workflows, etc\.

+ Familiarity/experience with programming and scripting languages\.

+ Experience in Windows, Unix/Linux, and/or Macintosh system administration\.

+ Experience with computer hardware maintenance and support\.

+ Familiarity/experience with IT Service Management \(ITSM\) concepts and processes\.

+ Familiarity/experience with ITIL and ITIL\-based user support tools\.

+ Familiarity/experience with BMC ITSM suite tools\.

+ Familiarity/experience with web technologies \(especially HTML, CSS, Joomla, Ruby on Rails\)\.

+ An interest in user support\.

+ Active DOE clearance, preferably Q\.

Department Description:

The department provides capabilities and in\-depth support for a broad range of scientific/engineering computing, including high performance computing and visualization\. The department provides user environments, it provides expertise and direct support to users, it provides and/or supports application\-level software and tools, and it partners with application communities to develop and support scientific/engineering computing solutions\.

About Sandia:

Sandia National Laboratories is the nations premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting\-edge work in a broad array of areas\. Some of the main reasons we love our jobs:

+ Challenging work withamazingimpact that contributes to security, peace, and freedom worldwide

+ Extraordinary co\-workers

+ Some of the best tools, equipment, and research facilities in the world

+ Career advancement and enrichment opportunities

+ Flexible schedules, generous vacations,strongmedical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance\*

_World\-changing technologies\. Life\-changing careers\._ Learn more about Sandia at: http://www\.sandia\.gov

\*These benefits vary by job classification\.

Security Clearance:

Position requires a Department of Energy \(DOE\) granted Q\-level security clearance\.

Sandia is required by DOE directive to conduct a pre\-employment drug testing, and a pre\-employment background review that includes personal reference checks, law enforcement record and credit checks, and employment and education verifications\. Applicants for employment must be able to obtain and maintain a DOE Q\-level security clearance, which requires U\.S\. citizenship\.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance\. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by the DOE, rendering the inability to perform the duties assigned and resulting in termination of employment\.

EEO Statement:

Equal opportunity employer/Disability/Vet/GLBT


  • Engineering
  • Education
  • Academic
  • Turbine Engineering
  • Quality Assurance / Safety
  • Software Engineering

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HPC/Scientific Computing Technical Engineer (Experienced)

Sandia National Laboratories
Albuquerque, NM

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HPC/Scientific Computing Technical Engineer (Experienced)

Sandia National Laboratories
Albuquerque, NM

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