26 days old

Account Manager

Dallas, TX 75201
ADP is an Account Manager.  At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

The Account Manager will provide a variety of services to an assigned client base including: (Wage Payment product specific, payment solutions or ALINE Card)

  • Ensure client satisfaction and maximize performance 
  • Act as a subject matter expert 
  • Resolve issues related to features, functionality and client knowledge
  • Coordinate and facilitate regular proactive meetings with client decision-maker
  • Coordinate and manage client level projects
RESPONSIBILITIES:
  • Act as a subject matter expert for clients and new associates by providing technical expertise, guidance and training as needed.
  • Effectively handle all client inquires with quality and within the established SLA's.
  • Contact and visit high profile clients proactively to ensure satisfaction and retention. Prepare and deliver account review presentations. Perform regular analysis of assigned accounts to identify successes and opportunity for improvement.
  • Assist in the creation and implementation of new processes and procedures.
  • Coordinate client level pojects including addition of features, client mergers and acquisitions, regulatory changes, etc.
  • Meet department standards and metrics
QUALIFICATIONS REQUIRED:
  • Bachelor's Degree or equivalent in education and work experience.
  • 3-5 years of direct client servicing experience required.

TO SUCCEED IN THIS ROLE:Required Qualifications 

  • You have at least one yearof experience in a customer service environment. 
  • You can work overtime hours during peak seasons. 

 

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiencescould include: 

  • Experience noted above OR
  • Military experience where skills including teamwork,adaptability,organization, andfollow-throughwill help you build team and client relationships, identify solutions, and achieve success.

 

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: 

  • Be yourselfin a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belongby joining one of nine Business Resource Groupstoconnect globally with networks and allies who share common interests and experiences.
  • Grow your careerin an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving backandgenerating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

 

 

What are you waiting for?  Apply now!

Jobs.adp.com

 

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

 

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

 

 

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.

Categories

Industry

  • Other
Posted: 2022-06-08 Expires: 2022-07-31

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Account Manager

ADP
Dallas, TX 75201

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast