14 days old

Accountant, Help Desk

Lawrence Livermore National Laboratory
Livermore, CA 94550

We have an opening for an Accountant,Help Desk to work in a dynamic and fast paced environment. You will work independently following established procedures to provide financial help desk activities related to payroll, accounts payable, travel accounting, and other financial functions. You will perform a broad scope, to develop, solve and implement new techniques and procedures. This position is in the Disbursement Accounting & Services Division in the Office of the CFO (OCFO) organization.

In this role, you will:

  • Interpret and provide problem resolution for financial and disbursement operations in accordance with organizational policies and procedures; solution of routine problems utilizing standard procedures and judgment.
  • Meet customer needs in an efficient and effective manner; resolve customer requests for information and/or issue resolution.
  • Identify and recommend process improvements, leveraging current tools available at the Laboratory. May be assigned responsibility for implementation of a process improvement within their work team. May participate in department/cross functional projects, defining user requirements.
  • Manage customer service calls, with effective verbal and written communication and a professional demeanor.
  • Develop training documents and knowledge articles to enhance capabilities of internal and external personnel on Financial and Disbursement activities.
  • Develop and track performance metrics for senior level staff using intermediate Excel and performance tools.
  • Participate in testing new/upgraded system functionality of help desk and financial systems.
  • Research customer requests using various accounting and payroll electronic resources.
  • Perform other duties as assigned.

  • Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
  • Bachelor's Degree in Business Administration, Accounting, Finance, Economics or a related field, or equivalent combination of education and related experience and training in the finance/ accounting field.
  • Experience using a Help Desk solution to assist requestors.
  • Fundamental knowledge and understanding of accounts payable, travel, payroll, and other financial functions.
  • Familiarity with Oracle and PeopleSoft or other financial and payroll applications and knowledge of computer-based spreadsheets, report generated applications and communication tools (e.g., Microsoft Suite, Outlook, Service Now).
  • Demonstrated organizational skills to handle multiple tasks simultaneously with frequent interruptions, while providing a high level of customer service and demonstrated problem solving and decision-making skills necessary to independently solve problems of broad scope and complexity.
  • Ability to interpret and apply financial policy and procedures, including State and Federal policies, procedures and regulations and experience in applying and ensuring internal controls are followed.
  • Demonstrated ability to work independently with minimal supervision and to perform as a team member while maintaining a heavy workload.
  • Demonstrated ability to meet critical deadlines and work effectively under time constraints.
  • Demonstrated effective communication both written and verbal and interpersonal skills necessary to work with all levels of personnel, both internal and external to the Laboratory including experience providing a high level of customer service while establishing and maintaining effective working relationships with clients, co-workers, external vendors, and Laboratory service units.
  • Demonstrated adaptability to learn many internal systems to establish a good working knowledge for usage and guiding customers.

All your information will be kept confidential according to EEO guidelines.

Position Information

This is a Career Indefinite position. Lab employees and external candidates may be considered for this position.

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Why Lawrence Livermore National Laboratory?

  • Included in 2022 Best Places to Work by Glassdoor!
  • Work for a premier innovative national Laboratory
  • Comprehensive Benefits Package
  • Flexible schedules (*depending on project needs)
  • Collaborative, creative, inclusive, and fun team environment

Learn more about our company, selection process, position types and security clearances by visiting our Career site.

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COVID-19 Vaccination Mandate

LLNL demonstrates its commitment to public safety by requiring that all new Laboratory employees be immunized against COVID-19 unless granted an accommodation under applicable state or federal law. This requirement will apply to all new hires including those who will be working on site, as well as those who will be teleworking.

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Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. In addition, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship. For additional information, please see DOE Order 472.2.

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Pre-Employment Drug Test

External applicant(s) selected for this position will be required to pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

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Equal Employment Opportunity

LLNL is an affirmative action and equal opportunity employer that values and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

If you need assistance and/or a reasonable accommodation during the application or the recruiting process, please submit a request via our online form.

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California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.

"}}},"active":true,"industry":{"id":"research","label":"Research

Join us and make YOUR mark on the World!

Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is essential to innovation and creativity for continued success of the Laboratory's mission.

"},"jobDescription":{"title":"Job Description","text":"

We have an opening for an Accountant,Help Desk to work in a dynamic and fast paced environment. You will work independently following established procedures to provide financial help desk activities related to payroll, accounts payable, travel accounting, and other financial functions. You will perform a broad scope, to develop, solve and implement new techniques and procedures. This position is in the Disbursement Accounting & Services Division in the Office of the CFO (OCFO) organization.

In this role, you will:

  • Interpret and provide problem resolution for financial and disbursement operations in accordance with organizational policies and procedures; solution of routine problems utilizing standard procedures and judgment.
  • Meet customer needs in an efficient and effective manner; resolve customer requests for information and/or issue resolution.
  • Identify and recommend process improvements, leveraging current tools available at the Laboratory. May be assigned responsibility for implementation of a process improvement within their work team. May participate in department/cross functional projects, defining user requirements.
  • Manage customer service calls, with effective verbal and written communication and a professional demeanor.
  • Develop training documents and knowledge articles to enhance capabilities of internal and external personnel on Financial and Disbursement activities.
  • Develop and track performance metrics for senior level staff using intermediate Excel and performance tools.
  • Participate in testing new/upgraded system functionality of help desk and financial systems.
  • Research customer requests using various accounting and payroll electronic resources.
  • Perform other duties as assigned.
"},"qualifications":{"title":"Qualifications","text":"
  • Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
  • Bachelor's Degree in Business Administration, Accounting, Finance, Economics or a related field, or equivalent combination of education and related experience and training in the finance/ accounting field.
  • Experience using a Help Desk solution to assist requestors.
  • Fundamental knowledge and understanding of accounts payable, travel, payroll, and other financial functions.
  • Familiarity with Oracle and PeopleSoft or other financial and payroll applications and knowledge of computer-based spreadsheets, report generated applications and communication tools (e.g., Microsoft Suite, Outlook, Service Now).
  • Demonstrated organizational skills to handle multiple tasks simultaneously with frequent interruptions, while providing a high level of customer service and demonstrated problem solving and decision-making skills necessary to independently solve problems of broad scope and complexity.
  • Ability to interpret and apply financial policy and procedures, including State and Federal policies, procedures and regulations and experience in applying and ensuring internal controls are followed.
  • Demonstrated ability to work independently with minimal supervision and to perform as a team member while maintaining a heavy workload.
  • Demonstrated ability to meet critical deadlines and work effectively under time constraints.
  • Demonstrated effective communication both written and verbal and interpersonal skills necessary to work with all levels of personnel, both internal and external to the Laboratory including experience providing a high level of customer service while establishing and maintaining effective working relationships with clients, co-workers, external vendors, and Laboratory service units.
  • Demonstrated adaptability to learn many internal systems to establish a good working knowledge for usage and guiding customers.

Categories

Posted: 2022-05-05 Expires: 2022-06-04

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Accountant, Help Desk

Lawrence Livermore National Laboratory
Livermore, CA 94550

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