17 days old

Americas Product & Launch Readiness Leader

Austin, TX 78701
  • Job Code
    200232114
Summary

Summary

Posted: Mar 22, 2021

Weekly Hours: 40

Role Number:200232114

Imagine what you could do here. At Apple, we believe great ideas have a way of becoming great products, service...Summary

Summary

Posted: Mar 22, 2021

Weekly Hours: 40

Role Number:200232114

Imagine what you could do here. At Apple, we believe great ideas have a way of becoming great products, services, and customer experiences very quickly. Product & Launch Readiness (PLR) is an integral part of the Americas (AMR) Operations team. This organization is responsible for driving the operational launch strategy for new product introductions with a focus on the go-to market execution plan. This high-profile role will provide a vision for the roll-out of new products under dynamic timelines and diverse geographies while ensuring complete confidentiality. Are you a supply chain leader who is passionate about delivering on promises to the customer? We hope you will consider joining our team.

Key Qualifications

  • Subject matter expertise in supply chain operations and business process re-engineering.
  • Tact for problem-solving, delivering on milestones, mitigating risks, and owning the hard calls.
  • Adept cross-functional leader who is able to influence without control and stitch together the NPI process across the supply chain.
  • Solution-oriented, demonstrating a practical and proactive approach to problem-solving.
  • Exceptional communication skills, with the ability to partner with global counterparts and executives in a matrixed environment.
  • Ability to persevere and adapt under pressure, with a positive and professional "customer-focused" attitude.
  • Strong people management skills with history of developing and motivating talent.

Description

Americas Product & Launch Readiness is responsible for driving the flawless execution of delivering Apple's new products to customers via our intricate network of points of sale across the Americas region, by leading a geographically dispersed cross-functional project team comprised of Marketing, Retail, Finance, Operations, etc. Your organization functions as the orchestrator, the connector, the educator, and the negotiator across extended project teams to ensure all are working in concert to drive a launch that optimizes Apple's capabilities and ensures an exceptional customer experience. We also believe People readiness is equally important to product readiness. As such, this role includes managing a team of Learning & Development experts to champion the adoption of tools, systems, and business culture across Americas Operations.
As a key member of our leadership team, you will:
Own the strategic Operations roadmap to move finished product from our factories to our complex network of points of sale across the region.
Provide end-to-end general management insights and leadership to the cross-functional teams, ensuring success in key launch programs, and providing post-mortem insight to identify opportunities for continuous improvement.
Own the strategy, process, and execution for setup of all new skus in the Americas region, including the localized Bills of Material.
Partner with E-Commerce and IT teams in building Online and Retail store launch plans to ensure exceptional customer experience while mitigating risk of system failures.
Drive capital project roadmaps to develop and implement tools to improve Apple's capabilities and
scale business processes.
Support overall strategic direction of the organization and develop a strong talent management philosophy for the team, ensuring organizational readiness and training programs for the roll-out of new tools, processes, and people development initiatives.
As a senior leader on the AMR Operations Staff, stitch across functions to shape culture and drive strategy and execution, for Apple and for customers throughout the region.

Education & Experience

Bachelor's Degree required; MBA or advanced degree preferred.

Additional Requirements

Posted: 2021-03-24 Expires: 2021-04-23

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Americas Product & Launch Readiness Leader

Apple, Inc.
Austin, TX 78701

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