Summary

Posted: Jan 29, 2021

Weekly Hours: 40

Role Number:200211687

The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for...Summary

Summary

Posted: Jan 29, 2021

Weekly Hours: 40

Role Number:200211687

The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.

Apple Media Products Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

• Strong people skills with a customer service attitude
• Strong troubleshooting and problem resolution skills
• Strong communication and collaborative skills, both with peers and cross-functional teams
• Ability to anticipate and adapt to changing conditions
• Excellent prioritization skills and ability to meet deadlines independently
• Ability to quickly learn new tools and technologies
• Strong attention to detail
• Comfortable working with the leadership team
• Discrete and able to work in a secure environment where confidentiality is a priority
• Experience working with spreadsheets and databases
• Passionate about Apple products and services
• Must be able to lift and transport inventory weighing up to 25 pounds
• Must have a valid California Driver's license and vehicle to transport inventory
• Experience with process optimization a plus
• Experience with technical automation a plus

As part of the development hardware program team, you will be responsible for providing several AMP engineering organizations with development hardware. As part of that process, you will:
- Work closely with AMP engineering leaders to determine the development hardware requirements and business justifications
- Liaise with cross-functional hardware teams to order development hardware and ensure AMP allocation expectations are met
- Securely receive, transport, and store hardware across all product lines, including pre-released hardware
- Distribute and ship hardware to both local and global teams, following security and compliance protocols
- Manage hardware returns from employees
- Conduct regular hardware inventory checks
- Serve as a technical troubleshooting resource and help build a self-service knowledge base

Additional Requirements