9 days old

AppleCare Business Development Instructional Designer

Austin, TX 78701
  • Job Code
    200215836
Summary

Summary

Posted: Jan 20, 2021

Weekly Hours: 40

Role Number:200215836

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized enti...Summary

Summary

Posted: Jan 20, 2021

Weekly Hours: 40

Role Number:200215836

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The AppleCare Business Development team is looking for an Instructional Designer to create sales training and other sales development assets that shape how we transform our sales partners into skilled advocates who represent the AppleCare brand and product portfolio to customers.

You'll create rich, engaging content that reaches millions of salespeople around the globe-from consumer retail to carrier. And you'll get to work in a fast-paced and dynamic environment with passionate colleagues where your creativity and problem solving skills can shine.

Key Qualifications

  • Experience should include designing and writing content for training solutions that focus on how to position and sell service and support products in a variety of vertical markets and channels
  • Experience analyzing, building, and assessing curricula for asynchronous and synchronous classroom-based or virtual training environments
  • Ability to conduct research and collaborate with subject experts to define and document learning objectives
  • Superb written and verbal communication skills and proficiency writing instructional content
  • Ability to balance multiple projects and priorities in a fast-paced, unpredictable environment with minimal supervision
  • Advanced knowledge of Keynote and Pages and SCORM standards
  • Knowledge of HTML, and Adobe Creative Suite is desirable

Description

Instructional Designer: Design, write and develop exceptional learning assets to support a variety of delivery types, including instructor-led, self-paced virtual, job aids, and mobile. Develop new learning experiences that engage and excite our sales partners.

You'll gain expertise on AppleCare products, audiences, and sales strategies, and continuously apply that knowledge in your training solutions and across the organization.

You'll apply Apple standards to produce training deliverables in the conversational, intelligent, and elegant style that reflects the Apple brand.

Asset Management: Manage submission, review and ongoing management of materials to ensure that all content is current and continues to meet Apple's standards.

Program Communications: Creation of templates and delivery of communications material for multiple sales teams and channel partners.

Education & Experience

Bachelors Degree required

Additional Requirements

  • Some travel may be required


Posted: 2021-02-20 Expires: 2021-03-22

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AppleCare Business Development Instructional Designer

Apple, Inc.
Austin, TX 78701

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