4 days old

Chief Solution Expert Job

  • Job Code
Chief Solution Expert Job

Chief Solution Expert Job

Date: Jul 25, 2018

City: Palo Alto, CA, US

Company: SAP

Requisition ID: 191023
Work Area: Marketing
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.



This role is part of the solution strategy and research area for the SAP SuccessFactors HR line of business solutions.  Key objectives include identifying new solution opportunities based on organic development, reuse of technology and applications across SAP, and proactively working with partners to expand solution coverage and build ecosystems.  As solutions are identified, the incumbent will also work across other SAP organizations including product management, product marketing, and sales operations to effectively plan for the commercial success (pricing, monetization, etc.) of the new solution and/or business opportunity. 


The incumbent will also be a key expert in the solution strategy and vision of SAP SuccssFactors and actively participate in customer/prospect engagements in multiple formats.  This includes individual workshops and presentations within a large event, both SAP and non-SAP sponsored, with the objective to ensure that customers and prospects understand vision and roadmap, ultimately impacting new and recurring revenue. 



·        Gain market and customer insight: Synthesize technology and industry trends, market research data and customer requirements to build growth opportunities.

·        Develop and drive creation of strategy for new HCM solutions. 

·        Develop and drive new solution roadmap and corresponding revenue plan.  Build business cases to implement solution strategy. 

·        Create go-to-market and monetization plan for solution portfolio including partner / channel options.

·        Share and Position SAP solutions across the internal and external ecosystem.

·        Stay connected to customers, customer councils, end users and SAP ecosystem (partner, customer, analysts, and press) to ensure grass-root level understanding of their current & future needs.

·        Establish and maintain relationships with customers / prospects, partners, and analysts.



·        Customer Focus

·        Business Acumen

·        Innovative Thinking

·        Challenge Complexity

·        Communication

·        Quality Focus

·        Results-Driven

·        Teamwork & Collaboration



·        Deep knowledge of the global HCM market, including trends, buyers, competitors

·        Prior sales/go-to-market experience

·        Experience with marketing processes, including messaging and positioning, and field enablement

·        Ability to build business cases based on market need and internal ability to deliver

·        Ability to work across multiple teams to create solution strategies, identify target markets, plan routes to market

·        Experience in solution pricing strategy and a full understanding of commercialization processes

·        Ability to support strategic customer engagements

·        Experience in direct deal support to large multinational prospects

·        Strong ability to delivery compelling and meaningful customer and prospect presentations in both small and large venues


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
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