9 days old

Correspondence Clerk I (SCA)

San Angelo, TX 76903
Regular Full Time
   

Responsibilities:

As a Correspondence Clerk I (SCA), your responsibilities will be:

  • To accurately receive, review, scan and forward correspondence, ensuring that all federal & state regulations, contractual compliance and company guidelines and standards are met.
  •  Additionally ensure that all deadlines are met, as dictated by client contracts, department & company policies and any/all regulatory or compliance requirements.
  • Review all incoming mail, prioritizing by urgency and importance as per department & client guidelines.
  • Process and scan all correspondence efficiently and accurately.
  • Enter appropriate status codes on the system, updates current account information, and generates letters.
  • Distributes designated media to other departments as appropriate.
  • Counts and logs daily production.
  • Completes all other tasks and duties as assigned.
  • Completion of Teleworker Agreement upon hire, and adherence to the Agreement (and related policies and procedures) including, but not limited to: able to navigate computer and phone systems as a user to work remote independently using on-line resources, must have high-speed internet connectivity, appropriate workspace able to be compliant with HIPAA, safety & ergonomics, confidentiality, and dedicated work focus without distractions during work hours.

Required Skills and Knowledge:


High level of ability in multi-tasking and prioritizing workload.
Must have flexibility and able to adapt to ever changing needs and requirements.
MS Excel & Word skills.
Able to meet or exceed deadlines.
Able to work efficiently independently and complete any/all workload as assigned by department management.
Strong communication in both verbal & written business language skills.
Responsible, dependable, conscientious, detail oriented and reliable.

Physical Requirements:

**NOTE: Must be able to meet requirements for and perform work assignments in accordance with Company policies and expectations on a home remote basis (and must meet Performant remote-worker requirements) until at which time staff will be notified and required to work from a Performant office location. Basic office equipment required to perform remote work is provided by the company.

Sit/stand/walk 8-12 hours/day
Lift/carry/push/pull under and over 10 lbs occasionally
Keying frequently, handling, reaching, fine manipulation
Education and Experience:


2-3 years general office work experience & environment
High School diploma preferred

Performant Financial Corporation is an Equal Opportunity Employer.

Performant Financial Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.

NO AGENCY SUBMISSIONS
   


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Categories

Posted: 2020-09-08 Expires: 2020-10-17
Analytics, audit, and recovery services for healthcare, government and student loans.

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Correspondence Clerk I (SCA)

Performant Financial
San Angelo, TX 76903

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