10 days old

Customer Success Engineer - Cloud Native Storage

Hillsboro, OR 97123
  • Job Code
Job Description

Intel is seeking a highly qualified candidate to join our team as a Customer Success Engineer (CSE) - Cloud Native Storage.
You can be a part of the Datacenter and AI Group's Business Innovation Office as we build new businesses for Intel. Our organization combines the agility of startups with the resources and partnerships of a global enterprise to move quickly in strategic sectors with novel products, services, and business models.
We are building a new business around cloud native storage disaggregation, where data center operators are willing to separately scale storage and compute, separated by a high-speed fabric. Resource utilization and scalability is a key problem in today's datacenters and disaggregation can bring orders of magnitude cost savings to our customers.
As the CSE for this exciting new business, you will play a crucial role working day-to-day with our customers and product teams.

Job responsibilities may include, but not limited to:

  • Build compelling data center solutions proof of concept and benchmark with various applications using Intel processor, networking, memory/storage, and software products.
  • Install, configure, optimize data center hardware/software solution replicating customer environment and automate data center testing and deployment.
  • Create compelling TCO analysis and position value propositions for highly complex systems.
  • Creation and maintenance of data sheets and technical how-to guides.
  • Direct customer interaction, including one-on-one or group customer interaction working independently as well as with teams to influence key decision makers at all levels required.
  • Work with the sales team to help resolve customers technical questions.
  • Deliver top ranked training both small and large audiences of technical experts on detailed technical products, concepts, and solutions for internal and external teams.
  • Establish technical network within and outside Intel.

The ideal candidate must possess the following personality traits:

  • Thrives in uncharted waters.
  • Passion for quickly learning new technologies and markets.
  • Takes a disciplined approach to problem solving and be results driven.
  • Excellent communication skills to synthesize complex issues and present clear choices.
  • Strong initiative and persistence.
  • Customer obsession.
  • Identities and balances the needs of multiple stakeholders.
  • Influence multiple stakeholders without direct authority.


Minimum Qualifications 

  • Candidate must have a Bachelors degree preferably in Engineering.
  • 2+ years of experience in Engineering Architecture, Technical Marketing or related field.
  • 2+ years of experience in a PME/TME or similar role and working directly with end customers.
  • 2+ years of data center storage experience with experience in disaggregated infrastructure a bonus.

Inside this Business Group

The Data Center Group (DCG) is at the heart of Intels transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices. The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologiesspanning software, processors, storage, I/O, and networking solutionsthat fuel cloud, communications, enterprise, and government data centers around the world.

Other Locations

US, California, Folsom

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Posted: 2022-05-15 Expires: 2022-06-15

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Customer Success Engineer - Cloud Native Storage

Hillsboro, OR 97123

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