17 days old

Digital Technology - Service Management Intern

RTN 2 (Raytheon IDMS)
Andover, MA 01810
This position is for an internship and all candidates must be actively pursuing a Bachelor's or Master's Degree in in the specific field listed under the requirements below

***Please upload a copy of your most recent transcripts with your resume when applying to this requisition***

Company Overview
At Raytheon Missiles & Defense, you have the opportunity to try new things and make a bigger difference across a broader end-to-end solution, a richer technology and product set, an expanded range of disciplines, a growing global footprint and a more diverse team of colleagues and customers.

Job Description
RMD Data Technology is looking for a summer intern to join our Business Integration and Service Management (BISM) group. This position will support IT provided services, assist in developing IT solutions for our engineering organization and analyzing processes to identify opportunities for improved service efficiency. The Intern will be involved in a wide variety of engagements that will work closely with our business partners, cross business leads and leadership. The role will include tasks like the following:
  • Ensure all service activities support and strengthen the strategic objectives of the overall organization
  • Champion IT Operation service improvements leveraging best practices and methodologies (e.g., ITIL, Six Sigma)
  • Suggest and implement automation solutions for manual and labor IT intensive tasks
  • Resolve issues which arise in connection with IT Operation services
  • Analyze service data and evaluate results to choose the best resolutions to customer service challenges

Qualifications You Must Have:
  • Pursuing Bachelor's or Masters degree in Management Information Systems, Information Technology, Computer Science or other related discipline
  • The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance


Qualifications We Value:
  • Ability to handle multiple projects simultaneously and work independently
  • Prior experience with system administration or code development
  • Familiarity with Cloud concepts
  • Experience with scripting or configuration automation tools
  • Strong written and oral communication skills, including presentation skills
  • Solid organizational skills
  • Ability to exercise independent judgment and manage complexity in a diverse environment
  • Experience working in a team to quickly address technical challenges
  • Relevant experience or internship
  • Strong computer literacy in Microsoft operating systems and x86/64 based hardware
  • Fundamental knowledge of computing infrastructures
  • Technical curiosity, methodical problem solving and desire to learn new skills
  • Strong interpersonal skills and ability to work with others collaboratively and constructively
  • Cumulative GPA of 3.0 or higher
This position can be a Salary Grade ST02, ST03, ST04 or Salary Grade ST05 based on the candidate's qualifications and standing as outlined below:
  • ST02 (Sophomore Technical Intern) - must have completed 30 hours of college
  • ST03 (Junior Technical Intern) - must have completed 60 hours of college
  • ST04 (Senior Technical Intern) - must have completed 90 hours of college
  • ST05 (Post Grad Technical Intern) - must have completed 90 hours of college

This position requires the eligibility to obtain a security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement. Employment is contingent on other factors, including, but not limited to, background checks and drug screens. Interested job seekers must apply online at www.raytheon.com/campus to determine if they meet qualifications for specific positions and other employment requirements.

What We Offer:

Whether youre just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include flexible work schedules and achievement awards.





176862

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Posted: 2021-03-26 Expires: 2021-04-25

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Digital Technology - Service Management Intern

RTN 2 (Raytheon IDMS)
Andover, MA 01810

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