20 days old

Ecommerce Senior Manager, Subscriptions

Publishers Clearing House
Jericho, NY 11753
  • Job Code
    130163903

Publishers Clearing House (PCH), with offices in New York City and Jericho, is a leading direct-to-consumer company offering a unique blend of curated multi-channel shopping and digital entertainment across a network of web and app-based properties with over 5 million daily visits and 2 billion monthly page views.

We are looking for an Ecommerce Senior Manager, Subscriptions to be the lead for our exciting new online subscription business, which is projected to be a major driver of growth over the next few years for the overall ecommerce business. This role includes the development of an entirely new online customer interface, new trigger email communications, re-imagined merchandise assortment, and framework for consistent user testing and evolution.

Responsibilities include but are not limited to:

  • Lead the growth of our exciting new online subscriptions business. This includes the development of an entirely new online customer interface, new trigger email communications, re-imagined merchandise assortment, and framework for consistent user testing and evolution
  • Execute acquisition, engagement and subscription marketing strategies and campaigns for the company’s new online subscription business by acquiring, activating, and retaining subscribers through optimizing subscription models
  • Partner closely with key stakeholders to independently lead cross-functional teams on key initiatives and strategies, creating business cases, financial models and key analytics support of subscription programs
  • Work with Design and UX teams on delivering a best in class, customer first shopping experience and lay the groundwork for an “always on” testing strategy to constantly maximize conversion and margin growth
  • Manage P&L impacts of the subscription business as well as the larger PCH eCommerce business as we grow
  • Clearly define success metrics, KPIs and reporting prior to implementation and provide performance analysis/insights post campaigns. Analyze short term (daily/weekly) and long term impacts of this new business model
  • Manage Subscription Legal Requirements - Work closely with groups to understand and implement legal requirements for recurring payments and payment options used with Subscriptions

Required skills, experience & qualifications:


  • 5+ years of Marketing experience with Subscription, Loyalty, Digital or CRM disciplines
  • Well versed in subscription program strategies and execution is a plus
  • Experience work within tight timelines, deadlines and on multiple projects
  • Ability to work with cross functional teams to implement online initiatives
  • Bachelor’s Degree/Marketing
  • 2+ years in project or product management
  • Digital Marketing experience is a plus
  • Previous Media, Retail or E-commerce experience required
  • Passionate about the customer experience
  • Ability to interact with executive management
  • Data driven decision making and strong results orientation
  • Must have the ability to think strategically and to conceptualize and implement new ideas
  • Excellent cross functional coordination and project management skills
  • Strong oral and written communication skills, as well as interpersonal and team building capabilities with internal functional groups
  • Proficiency in Microsoft Excel, Word and PowerPoint

Publishers Clearing House (PCH), headquartered in Jericho, NY, and with offices in NYC, Portland, ME and Boston, is a leading direct-to-consumer company offering a broad range of products, digital entertainment services to consumers as well as customized solutions for advertisers. Our continued success in today’s new digital publishing environment is built on PCH’s unique, free-to-play, chance-to-win value proposition, which enables individually personalized offers based on the trusted first-party relationship we maintain with millions of consumers and is fueled by the excitement of the Publishers Clearing House brand.

Join our winning team and apply today!

This position is located in our Jericho office. Candidates must reside in the NY tri-state area

PCH is an Equal Opportunity Employer

PI130163903

Publishers Clearing House (PCH), with offices in New York City and Jericho, is a leading direct-to-consumer company offering a unique blend of curated multi-channel shopping and digital entertainment across a network of web and app-based properties with over 5 million daily visits and 2 billion monthly page views.

We are looking for an Ecommerce Senior Manager, Subscriptions to be the lead for our exciting new online subscription business, which is projected to be a major driver of growth over the next few years for the overall ecommerce business. This role includes the development of an entirely new online customer interface, new trigger email communications, re-imagined merchandise assortment, and framework for consistent user testing and evolution.

Responsibilities include but are not limited to:

  • Lead the growth of our exciting new online subscriptions business. This includes the development of an entirely new online customer interface, new trigger email communications, re-imagined merchandise assortment, and framework for consistent user testing and evolution
  • Execute acquisition, engagement and subscription marketing strategies and campaigns for the company’s new online subscription business by acquiring, activating, and retaining subscribers through optimizing subscription models
  • Partner closely with key stakeholders to independently lead cross-functional teams on key initiatives and strategies, creating business cases, financial models and key analytics support of subscription programs
  • Work with Design and UX teams on delivering a best in class, customer first shopping experience and lay the groundwork for an “always on” testing strategy to constantly maximize conversion and margin growth
  • Manage P&L impacts of the subscription business as well as the larger PCH eCommerce business as we grow
  • Clearly define success metrics, KPIs and reporting prior to implementation and provide performance analysis/insights post campaigns. Analyze short term (daily/weekly) and long term impacts of this new business model
  • Manage Subscription Legal Requirements - Work closely with groups to understand and implement legal requirements for recurring payments and payment options used with Subscriptions

Required skills, experience & qualifications:


  • 5+ years of Marketing experience with Subscription, Loyalty, Digital or CRM disciplines
  • Well versed in subscription program strategies and execution is a plus
  • Experience work within tight timelines, deadlines and on multiple projects
  • Ability to work with cross functional teams to implement online initiatives
  • Bachelor’s Degree/Marketing
  • 2+ years in project or product management
  • Digital Marketing experience is a plus
  • Previous Media, Retail or E-commerce experience required
  • Passionate about the customer experience
  • Ability to interact with executive management
  • Data driven decision making and strong results orientation
  • Must have the ability to think strategically and to conceptualize and implement new ideas
  • Excellent cross functional coordination and project management skills
  • Strong oral and written communication skills, as well as interpersonal and team building capabilities with internal functional groups
  • Proficiency in Microsoft Excel, Word and PowerPoint

Publishers Clearing House (PCH), headquartered in Jericho, NY, and with offices in NYC, Portland, ME and Boston, is a leading direct-to-consumer company offering a broad range of products, digital entertainment services to consumers as well as customized solutions for advertisers. Our continued success in today’s new digital publishing environment is built on PCH’s unique, free-to-play, chance-to-win value proposition, which enables individually personalized offers based on the trusted first-party relationship we maintain with millions of consumers and is fueled by the excitement of the Publishers Clearing House brand.

Join our winning team and apply today!

This position is located in our Jericho office. Candidates must reside in the NY tri-state area

PCH is an Equal Opportunity Employer

PI130163903

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Posted: 2021-02-09 Expires: 2021-03-13

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Ecommerce Senior Manager, Subscriptions

Publishers Clearing House
Jericho, NY 11753

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