Summary

Summary

Posted: Feb 2, 2021

Weekly Hours: 40

Role Number:200219287

Employee Relations is a global team that assists managers and the People Team in dealing with employee issues an...Summary

Summary

Posted: Feb 2, 2021

Weekly Hours: 40

Role Number:200219287

Employee Relations is a global team that assists managers and the People Team in dealing with employee issues and concerns including policy interpretation, investigations and compliance.

The Accommodation Business Partner designs and administers proactive programs, procedures and plans related to employee relations activities. In this role, you will provide guidance and training to Employee Relations partners, People Business Partners, managers and employees on employee relations issues related to medical conditions, such as leave policies and reasonable accommodations. This role helps to improve ER efficiencies with metric-driven continuous improvement, and ensures that legal requirements are met in terms of employee relations to minimize exposure to liability.

This role can be based in Austin, TX or potentially remote.

Key Qualifications

• A seasoned, experienced professional with a demonstrated full understanding of U.S. Leave laws, deep subject matter expert of ADA/ADAAA regulations, and implementation experience.
• Experience in providing consultation of the accommodation process to managers, HR professionals, employees, and/or business partners.
• Demonstrable ability to drive resolution on a wide range of leave and accommodation issues, including ADA analysis and practical application.
• 3+ years of experience in triaging and analyzing multiple (simple and complex) accommodation requests in a high volume capacity. Or related experience as a line HR manager with demonstrated Employee Relations and Accommodation experience
• Proven ability to work independently, including the ability to effectively organize, prioritize, and balance multiple assignments simultaneously
• Demonstrated command skills and an ability express thoughts in a clear and concise manner & influence others
• Proven ability to build strong partnerships and work collaboratively with leadership, internal and external partners and People team (HR) colleagues
• Exceptional communication skills including effective listening, writing and presentation
• Project Management experience preferred

Description
- Provide initial support re: consulting with ER/People partners, managers and employees on a myriad of issues including: leaves of absence, reasonable accommodations, unauthorized leaves, position backfill requests, returns from leave of absence with complex accommodations, support transitions to formal Job Search process
- Manage communication flow from multiple sources in effort to reduce delays on employee requests for assistance.
- Provide support for Apple internal partners, like Accessibility, Facilities and EH&S to streamline accommodation processes/support
- Create and manage a high volume of accommodation & leave cases to ensure data integrity. Review on a monthly/quarterly basis to assess where action can be taken to identify trends, simplify a process, support consistency across the global Accommodation team, train managers, etc. in order to support a growing client base
- Will be supporting or leading ER projects/initiatives as needed

Education & Experience

BA or 5+ years of equivalent job experience.

Additional Requirements