1+ months

Front Line Associate (French Speaker)

Brussels, Brussels 1000

Front Line Associate (French Speaker) Brussels, Belgium

Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then its time to join Western Union as a Front Line Associate.

Western Union powers your pursuit.

In this role, you will be welcoming our customers and governing processes for the following:

Role Responsibilities

  • You will be responsible for welcoming customers and providing them with guidance and help in processing their transactions.

  • You will ensure that all transactions are performed in accordance with our compliance rules, and you will professionally deal with customers' inquiries in a timely manner.

Role Requirements

  • Fluency in English and French languages. Knowledge of additional language would be a plus.

  • Customer service experience in money transfer operations would be considered a great advantage.

  • Problem-solving skills.

  • Experience in cash management.

  • Strong communication skills.

  • Proficiency in MS Office tools.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.


You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Belgium-specific benefits include:

  • Life/Medical Cover

  • Pension Plan

  • Luncheon Vouchers

  • Headspace - Health and Wellness Programs

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.



  • Banking / Finance
Posted: 2023-04-13 Expires: 2023-10-19

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Front Line Associate (French Speaker)

Western Union
Brussels, Brussels 1000

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