12 days old

Global Program Manager, People Ops PMO

Austin, TX 78701
  • Job Code
    200220253
Summary

Summary

Posted: Feb 27, 2021

Weekly Hours: 40

Role Number:200220253

Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any...Summary

Summary

Posted: Feb 27, 2021

Weekly Hours: 40

Role Number:200220253

Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any company?

As a member of Apple's People Operations Program Management Team, you'll help develop our technology. You will be joining a team of HR operationally minded program managers who have a passion for improving the way we work and ultimately the employee experience. We are driving some major projects within People Support, and we are seeking an experienced Program Manager to drive these technology projects.

This position is based on site in Austin, TX.

Key Qualifications

  • You have 7+ years experience leading HR projects in a global environment
  • You have a proven track record in delivering strategic, global programs for a multinational company
  • You have extensive experience in the implementation of a HRIS global solutions, including ServiceNow for a multinational company
  • You are results orientated and you are comfortable with ambiguity. Navigating and pivoting in an ever-changing environment does not disrupt your goal
  • You have experience facilitating and leading process / requirements building & design workshops
  • You are comfortable translating business requirements to system design requirement
  • You love details; Managing project requirements and translating information between business processes and technical language is something you enjoy
  • You are highly analytical and enjoy using data to tell a story and build influence, and are comfortable analyzing data regularly
  • You have experience setting an operationally-minded program strategy by building support and cross-functional collaboration
  • You are an extraordinary communicator with a knack for fostering positive relationships with people in different subject areas and at different levels
  • You are curious, flexible and a dedicated problem solver. Listening and learning is key
  • You are passionate about the Apple culture, values, and the employee experience
  • Proven knowledge of contact center technologies and usage: CRM, phone, knowledge base and web-based catalogs
  • Proven knowledge of Global HR Operations and navigating its complexity an advantage

Description

We are seeking talented program manager to lead key improvements and new ways of working for the People Support teams. You are essential in helping us achieve operational excellence while providing our employees with a world-class support experience.

This role works cross-functionally with internal partners to develop, implement and maintain systems and participate in projects that will support Apple employees to do the best work of their lives. These projects include major system implementations on our roadmap of which you will play a key role in deliver. These technologies will fundamentally change how we work. We are looking for an experienced HR support & technology program manager to lead us on this journey.

Education & Experience

Bachelor's degree or equivalent education. PMP or IPMA qualifications or equivalent is preferred.

Additional Requirements

Posted: 2021-04-05 Expires: 2021-05-05

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Global Program Manager, People Ops PMO

Apple, Inc.
Austin, TX 78701

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