1+ months

Grid Operations Supervisor

NorthWestern Energy
Butte, Montana 59701
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift


The Grid Ops Supervisor will possess knowledge of NorthWestern Energy’s Balancing Authority Area, Transmission System, and EIM Operations in order to provide day to day supervision to employees who operate within these areas 7x24x365 to ensure reliable operation while accomplishing critical tasks such as real-time operations, budget management, and provide liaison support activities between real-time operations and other departments.




  • All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
  • Ensure all actions are consistent with NorthWestern Energy’s values, mission, and strategic business objectives
  • Demonstrates leadership  consistent with NorthWestern Energy’s code, values, policies, processes and controls
  • Utilizes effective management practices to maintain employee engagement and productivity
  • Leads special projects as required utilizing effective change and project management techniques
  • Provide Grid OPS support to ensure the reliable operation of NorthWestern Energy’s Balancing Authority, Transmission System, and CAISO EIM Operations 
  • Assist the Director of Grid Real-time and SCADA OPS in developing budgets for the Grid Operations Department
  • Interpreting and applying the collective bargaining agreement, and monitoring the overall activities of the Transmission Operator activities
  • Analyze data for necessary operations and other parties controlling the system to meet customer and company expectations and meet regulatory requirements.
  • Performs administrative functions to support the real-time operations group, but provide technical support and share the responsibility of maintaining the business processes that support the Grid Operations
  • Coach employees to ensure superior performance
  • Lead employee staff meetings to track progress and report monthly the department status to management
  • Review employee work performance, provides employee feedback, including annual reviews and value assessments to support employee compensation process
  • Schedules crews and make individual assignments for the Transmission Operators and EIM Operators
  • Utilize SAP for goods receipt, project management, and time entry accuracy and approval
  • Assist with the Development, implementation, and maintenance for all necessary training programs for NERC Certified Transmission Operators and EIM Operators.
  • Assist with preparation and update NERC, WECC, and FERC Compliance Evidence 
  • Participate in the coordination of NorthWestern Energy’s Safety Program and monitor Transmission Operator and EIM Operator activities to verify prudent operating and safety procedure adherence
  • Oversee the use of equipment and outage coordination on the Electric Transmission System
  • Research solutions for issues with Grid Operations applications and investigate new technologies
  • Develop project plans, manage project team activities, and deliver projects and assignments on time and budget
  • Collaborates with other areas as necessary to meet organization objectives
  • Maintains an appropriate level of confidentiality and security
  • Report significant operational issues to senior management
  • Other duties as assigned by management


Marginal Work Functions

*These functions may be considered essential based on location and other factors.


  • Adapt to technological changes as they are implemented





  • Demonstrate and maintain a good safety record
  • BS degree in Engineering, Computer Science, Business, or  related field or equivalent experience
  • Must attain NERC certification within one year (required)
  • Effective supervisory experience with strong leadership skills to lead and develop a department and department staff members
  • Effective administrative and leadership skills are required as well as excellent oral, verbal, written and interpersonal communication skills 
  • Prior experience in management or supervisory positions preferred
  • Knowledge of the functions, operation and mission of the department
  • Excellent computer skills in a Microsoft Windows environment;
    • Programming experience desired
  • Evidence of the ability to practice a high level of confidentiality
  • Excellent organizational management skills
  • Strong knowledge and understanding of engineering and utility operations of electric and natural gas transmission operation systems
  • Perform and handle high-stress situations while making decisions quickly and accurately    
  • Labor relations experience is advantageous
  • The ability to supervise and direct the activities of several functions and direct reports, coordinate diverse activities, delegate responsibilities efficiently, and promote and maintain a positive work environment 
  • A proven track record as a change agent with skills and experience for innovation and implementation of new programs and procedures is essential 
  • Knowledge and understanding of utility regulation codes (NERC, FERC, WECC, EIM, SCADA, etc.)
  • Must have good attention to detail
  • Must have a demonstrated ability to consolidate information and ideas from various sources to solve problems and produce specific results


Posted: 2021-03-05 Expires: 2021-06-03

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Grid Operations Supervisor

NorthWestern Energy
Butte, Montana 59701

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