1+ months

Implementation Specialist II - 183507

Augusta, GA 30901
  • Job Code
\u003Cdiv\u003E\u003Cstrong\u003EADP is hiring an Implementation Specialist.\u003C/strong\u003E In this position, you\u0027ll couple your knowledge base with our top-ranked training programs to create exceptional on-boarding experiences for each product or service implementation. \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EUnlock Your Career Potential:\u003C/strong\u003E Implementation at ADP. It\u0027s what makes a difference to our clients -- over half a million worldwide and counting. With us, you combine your analytic and project management skills with your ability to simplify complex information -- you help clients develop the skills and confidence to use our business management solutions with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.\u003Cbr /\u003E\u003Cbr /\u003EWe strive for every interaction to be driven by our\u003Cstrong\u003E CORE\u003C/strong\u003E values: \u003Cstrong\u003EInsightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.\u003C/strong\u003E \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ERESPONSIBILITIES:\u003C/strong\u003E\u003Cbr /\u003E \u003Cul\u003E \u003Cli\u003EImplement ADP\u0027s solutions to clients, following ADP guidelines, and in accordance with client expectations\u003C/li\u003E \u003Cli\u003EImplementations could include adding additional products, transfers from other parts of ADP, or migration from one ADP solution to another\u003C/li\u003E \u003Cli\u003EApply industry and product knowledge to optimize system configurations and product upgrades\u003C/li\u003E \u003Cli\u003EEnsure client satisfaction and retention through timely solution delivery within client-defined timeliness\u003C/li\u003E \u003Cli\u003EResolve issues and provide solutions, with-in guidance\u003C/li\u003E \u003Cli\u003ECollaborate with various departments to load and convert (as required) client data to ADP\u0027s solutions\u003C/li\u003E \u003Cli\u003EWork within ADP\u0027s implementation methodology and timeliness using technology tools\u003C/li\u003E \u003Cli\u003EEnsure accuracy of all aspects of client set up\u003C/li\u003E \u003Cli\u003ERemain engaged with client throughout implementation, until client is successfully running ADP solutions\u003C/li\u003E \u003Cli\u003EInteract/collaborate with ADP associates in Sales and Service\u003C/li\u003E \u003Cli\u003EExchange routine information with members of client project team, including priorities, timeliness, issues as they arise\u003C/li\u003E \u003Cli\u003EMaintain and expand knowledge and proficiency on implementation job function, ADP products/services and implementation best practices\u003C/li\u003E \u003C/ul\u003E \u003Cbr /\u003E\u003Cstrong\u003EQUALIFICATIONS REQUIRED:\u003C/strong\u003E\u003C/div\u003E \u003Cdiv\u003E \u003Cul\u003E \u003Cli\u003EHigh School diploma is required\u003C/li\u003E \u003Cli\u003E3-5 years of experience working in a Business-to-Business client service/customer service interface or systems integration environment\u003C/li\u003E \u003Cli\u003EBasic project management skills required\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E \u003CP\u003E\u003Cdiv\u003E \u003Cdiv\u003E\u003Cstrong\u003EPREFERRED QUALIFICATIONS:\u003C/strong\u003E Preference will be given to candidates who have the following:\u003Cbr /\u003E \u003Cul\u003E \u003Cli\u003EBachelor\u0027s Degree preferred; or equivalent in education and experience\u003C/li\u003E \u003Cli\u003EProven ability to maintain focus and work effectively with multiple demands\u003C/li\u003E \u003Cli\u003EAbility to work as part of a team to accomplish tasks\u003C/li\u003E \u003Cli\u003EStrong client relationship skills\u003C/li\u003E \u003Cli\u003EMust be comfortable working in a performance-based and structured environment while demonstrating high ethical standards\u003C/li\u003E \u003Cli\u003EMust be able to recognize basic procedural issues as they arise, then escalate appropriately\u003C/li\u003E \u003Cli\u003EAbility to demonstrate learning agility and critical thinking skills\u003C/li\u003E \u003Cli\u003EThe ability to learn and apply basic concepts in new situations\u003C/li\u003E \u003Cli\u003EProficiency in the latest web technologies and working knowledge of various operating systems\u003C/li\u003E \u003Cli\u003EExcellent analytical skills and time management skills\u003C/li\u003E \u003Cli\u003EExcellent Communication skills both verbal and written\u003C/li\u003E \u003Cli\u003EMust be proficient using Microsoft Office\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E \u003C/div\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-11-07 Expires: 2019-12-12

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Implementation Specialist II - 183507

Augusta, GA 30901

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