15 days old

Inclusion & Diversity Communications Program Manager

Cupertino, CA 95014
  • Job Code
    200184107
Summary

Summary

Posted: Aug 6, 2020

Weekly Hours: 40

Role Number:200184107

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and...Summary

Summary

Posted: Aug 6, 2020

Weekly Hours: 40

Role Number:200184107

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

Apple's Inclusion & Diversity (I&D) Communications team is seeking a Senior Program/Project Manager to implement and lead industry-best communications processes and practices and lead key communications projects for both internal and external audiences. This position works with internal partners across Apple and the People Team to develop, produce, and execute digital communications for employees and coordinate the execution of external, public-facing publications.

Key Qualifications

  • Subject matter expertise in communications project management for internal and/or external marketing and communications as well as a working understanding of engagement metrics
  • Ability to drive projects to successful completion whether working solo or with large, cross-functional teams
  • Experience leading creative teams (design and writing) and the creative development process - preferably in a marketing or advertising agency setting
  • Experience planning multi-channel communication campaigns including ability to write program and project briefs, creating comms timelines and milestones, and bringing stakeholders along with timely updates
  • Strong verbal and written communication skills; ability to draft content for employee emails, internal and external websites, executive Keynote presentations, and apply data analysis to metrics-driven storytelling.
  • Ability to build and send emails in Composer and Direct Mail
  • Ability to pull and manage email lists
  • Excellent interpersonal skills
  • Excellent planning, organization and implementation skills
  • Structured/analytical thinker with exceptional attention to detail
  • Innovative, with a critical/creative thinker mindset
  • Demonstrated success in leading international collaborations, particularly with localization teams
  • Experience in interacting with and influencing all levels of management
  • Able to work independently, work a flexible schedule, and embrace change and ambiguity enthusiastically
  • Strong active-listening skills
  • High proficiency with Apple applications including Keynote, Pages, and Numbers

Description

The successful candidate will have deep subject matter expertise in marketing and communications, with experience developing effective multi-channel internal communication campaigns for internal audiences and partners. Demonstrated track record of building communication strategies, calendars, and quarterly planning. Must execute at all stages of communication campaigns and related projects from concept to completion. The role requires a high level of attention to detail, ability to create effective keynotes, and write and edit in accordance with Apple style and tone. The ideal candidate will be a "yes, and" driver, doer, and collaborator who is strategic, proactive, highly organized and able to thrive in a fast-moving, complex environment. The ability to communicate clearly and concisely is essential.
We are a highly collaborative team and you will work extensively with I&D program managers as well as with others outside of the team including senior leaders, program managers, designers, writers, web developers and other cross-functional partners from groups across Apple. We are seeking someone who demonstrates success working both independently and collaboratively with a number of partners across many disciplines. Success in the role will be largely dependent on being skilled in stakeholder management, leading through influence and ambiguity, and driving quickly to deliver results in fast-paced work environment.
If you have the right experience for the role, a deep interest in inclusion and diversity, and you're ready to help drive our movement to "bring everybody in" at Apple, we want you.
Set strategy and lead multiple communications projects and launches at once
Oversee development of end-to-end communications with an eye for employee experience
Advise key People functions and related partners by recommending the best communication approach, method and tools for their programs
Select the most beneficial communication methods depending on audience and desired outcomes
Partner with external and internal resources to ensure alignment of messaging and coordination of processes for timely execution
Provide frequent and clear communications regarding project status to key partners while raising potential issues or key decisions needed to ensure successful project delivery
Produce or lead all aspects of the production of the assets needed to support each program
Review past projects and results to identify wins/takeaways for business process improvements and influence internal organizational change
Ensure key data are collected, understood and acted upon appropriately

Education & Experience

Bachelor's degree required, 10+ years of relevant experience or equivalent.

MBA or other advanced degree relevant to Marketing and Communications preferred.

Additional Requirements

  • Travel may be required
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Posted: 2020-09-02 Expires: 2020-10-02

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Inclusion & Diversity Communications Program Manager

Apple, Inc.
Cupertino, CA 95014

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