9 days old

Information Enterprise Systems Technologist (Early/Mid-Career)

Carlsbad, NM 88220

Posting Duration:

This posting will be open for application submissions for a minimum of seven (7) calendar days, including the ‘posting date’. Sandia reserves the right to extend the posting date at any time.

COVID-19 Vaccination Mandate:

Sandia demonstrates its commitment to public safety in the national interest by requiring that all new hires be fully vaccinated or have an approved medical or religious accommodation before commencing employment. The requirement also applies to those who are telecommuting and working virtually.

Any concerns about the ability to meet this requirement should be directed to HR Solutions at (505) 284-4700.

What Your Job Will Be Like:

We are seeking a dedicated and hardworking Information Enterprise Systems Technologist who is creative and able to connect with a multi-disciplinary team of scientists and engineers to solve technological problems and come up with solutions to improve the customer experience.

On any given day, you may be called on to:

+ Assist in the “building” of desktop computers, laptop computers, and servers in a multi-domain environment, configuring them with Sandia’s standard office computing software and in compliance with Sandia’s cybersecurity requirements, to ready them for use by staff

+ Solve office computing issues encountered by staff to help them remain productive

+ When directed to do so, interact with other Sandia organizations that play a role in sustaining and improving data communications connectivity between both sites

+ Assist in ensuring the continuous functioning of the telephone system and the individual instruments assigned to staff

+ Under guidance by more experienced members of the workforce, assist in sustaining the data communications networks within the site to allow staff to access printers, plotters, and internal databases

+ Work with colleagues to procure replacements and upgrades for printers, plotters, and other office computing shared access equipment

+ Monitor obsolescence of desktops and laptops assigned to individual staff and arrange for those machines to be replaced with new hardware

Qualifications We Require:

+ Bachelor’s degree in a relevant field plus two or more years of directly related experience; or equivalent combination of education and experience

+ Two to four years office computing support experience

+ Familiarity with office computing systems, equipment, and commonly used office computing software

+ Skill diagnosing office computing issues and the ability to conduct appropriate troubleshooting processes and apply appropriate upgrades

+ Knowledge of operating systems, such as UNIX, Linux, Windows, and MacOS

Selected applicant must reside in or have the ability to reside in Carlsbad, New Mexico.

Qualifications We Desire:

+ Ability to understand the application and utilization of software packages

+ Ability to define systems requirements based on user/client needs, cost, and required integration with existing applications, systems, or platforms

+ Ability to maintain accurate records

+ Ability to effectively communicate with customers, vendors, and database administrators

+ Demonstrated customer service orientation

+ Ability to multi-task and to prioritize activities to tackle issues in a sequence that deals with the most serious or impactful problems first while leaving the lesser problems for resolution as time permits

+ Ability to coach colleagues and to help them become proficient in basic computing system and network troubleshooting

+ Willingness to occasionally step outside of assigned duties to assist in other ways with the smooth function of the site

About Our Team:

The Waste Isolation Pilot Plant (WIPP) is the world's only licensed and operating deep geologic repository for the disposal of transuranic nuclear waste. WIPP is operated by Nuclear Waste Partnership, LLC, under contract to the Department of Energy's Carlsbad Field Office (CBFO). Sandia provides scientific advice to CBFO in many areas, including modifications to the repository's operating permits, periodic recertification of the repository, and ongoing monitoring of repository performance against regulatory requirements. The Defense Waste Management Programs Group (8880), which is centered at the Carlsbad remote site, provides the scientific and other resources needed to advise the DOE on issues that may pertain to continued and uninterrupted certification and permitting of WIPP.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

+ Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

+ Extraordinary co-workers

+ Some of the best tools, equipment, and research facilities in the world

+ Career advancement and enrichment opportunities

+ Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)

+ Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov*These benefits vary by job classification.

Security Clearance:

This position does not currently require a Department of Energy (DOE) security clearance.

Sandia will conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Furthermore, employees in New Mexico need to pass a U.S. Air Force background screen for access to Kirtland Air Force Base. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause access to be denied or terminated, resulting in the inability to perform the duties assigned and subsequent termination of employment.

If hired without a clearance and it subsequently becomes necessary to obtain and maintain one for the position, or you bid on positions that require a clearance, a pre-processing background review may be conducted prior to a required federal background investigation. Applicants for a DOE security clearance need to be U.S. citizens. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Members of the workforce (MOWs) hired at Sandia who require uncleared access for greater than 179 days during their employment, are required to go through the Uncleared Personal Identity Verification (UPIV) process. Access includes physical and/or cyber (logical) access, as well as remote access to any NNSA information technology (IT) systems. UPIV requirements are not applicable to individuals who require a DOE personnel security clearance for the performance of their SNL employment or to foreign nationals. The UPIV process will include the completion of a USAccess Enrollment, SF-85 (Questionnaire for Non-Sensitive Positions) and OF-306 (Declaration of for Federal Employment). An unfavorable UPIV determination will result in immediate retrieval of the SNL issued badge, removal of cyber (logical) access and/or removal from SNL subcontract. All MOWs may appeal the unfavorable UPIV determination to DOE/NNSA immediately. If the appeal is unsuccessful, the MOW may try to go through the UPIV process one year after the decision date.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

Job ID: 683167



  • Engineering
Posted: 2022-05-11 Expires: 2022-06-10

 World-changing technologies. Life-changing careers.

National security is our business. We apply science to help detect, repel, defeat, or mitigate threats.

For more than 60 years, Sandia has delivered essential science and technology to resolve the nation's most challenging security issues.

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Information Enterprise Systems Technologist (Early/Mid-Career)

Sandia National Laboratories
Carlsbad, NM 88220

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