26 days old

Interactive Content Coordinator

Sacramento, CA 95814
  • Job Code
    200192444
Summary

Summary

Posted: Sep 24, 2020

Weekly Hours: 40

Role Number:200192444

Home Office: Yes

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary pro...Summary

Summary

Posted: Sep 24, 2020

Weekly Hours: 40

Role Number:200192444

Home Office: Yes

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The AppleCare Training & Development team is looking for an interactive content coordinator to help lead our Advisor Media resources. You'll join an extraordinary team whose goal is to develop interactive solutions to help our Advisors deliver an amazing customer experience.

You should enjoy playing an encouraging, collaborative role on an efficient, fast-paced team. You'll lead multiple projects that have tight deadlines, so you should be diligent, organized, and able to work with minimal direction. Although you'll follow established workflows, you should be flexible and innovative.

Key Qualifications

  • Familiarity with Apple products
  • Strong familiarity with iOS, macOS, and watchOS
  • Contact center experience
  • An understanding of the Advisor job role
  • Ability to work independently
  • Excellent eye for detail
  • Image editing skills
  • Strong organizational skills
  • Comfortable with HTML and XML
  • Excellent communication skills

Description

In this role you will work with team members and partners to update and maintain our interactive resource content. This includes ensuring alignment to changes in Apple products and procedures. You will be responsible for quality reviews at both the technical and content level for new and existing interactive resources. You will help moderate user studies, review user feedback, and collect information to improve our resources. You will also help define and track reporting data associated with the measurement of interactive resource impact.

Education & Experience

BA/BS degree in a related field and/or 2+ years relevant work experience

Additional Requirements

  • 1+ years in a role as working with interactive web content preferred


Posted: 2020-09-24 Expires: 2020-10-24

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Interactive Content Coordinator

Apple, Inc.
Sacramento, CA 95814

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast