4 days old

Intern, Customer Success Job

  • Job Code
Intern, Customer Success Job

Intern, Customer Success Job

Date: Aug 7, 2018

City: Palo Alto, CA, US

Company: SAP

Requisition ID: 191112
Work Area: Corporate Operations
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Purpose and Objective:

This internship will support the activities of the Customer Success activities in the Multi-Cloud Team. The Multi-Cloud takes end-to-end ownership of delivering solution and enable SAP’s Line of Business to move to the public cloud, such as AWS, Google Cloud Platform, Azure or Alibaba.


Expectations and Tasks:


As part of the internship working for the Customer success team within the Multi-Cloud Org, you will receive opportunities unlike any other internship experience. Some responsibilities will include but not limited to:


Supporting the reporting needs and requirements of the Multi-Cloud team by routinely collecting, organizing, and analyzing:

  • Activities and statuses of ongoing projects from our “Project Management Tool” o Data from other reports
  • Assisting and reacting quickly to urgent requests from management and executives Creating and editing amazing sales & marketing collateral such as customer stories, project one-pagers, promo videos, and other materials that seek to promote the activities and achievements of the Multi-Cloud Org.
  • Managing and maintaining various reporting dashboards by providing content and web infrastructure understanding


Education and Qualifications:

  • The ideal candidate is a polymath who can take on multiple responsibilities and tasks, and can be a creative problem-solver across a wide -range of topics.
  • The candidate must also be ready and willing to wear many hats and adapt to a fast-moving and constantly evolving business landscape. 
  • Currently enrolled in an undergraduate or graduate program preferably in one or more of the following areas of study: Business Administration, Sales & Marketing, Communications, Mathematics, Statistics, Computer Science


Must also possess:

  • An unwavering attention to detail
  • A strong analytical and creative mind-set
  • Tenaciousness in finding the right solutions A “never quit” attitude
  • Excellent verbal and communication skills
  • Ability, willingness, and aptitude to learn SAP enterprise software
  • Expert knowledge of the Microsoft Office suite (Outlook, PowerPoint, Word and Excel) Proficiency in Adobe Creative Suite (preferred)
  • Availability and means to work on-site on the SAP campus in Palo Alto (40 hours per week).
  • Knowledge of cloud technology a great plus.


Location and Duration:

Able to work onsite on the SAP campus in Palo Alto, CA. The internship will be for 6 months. We provide a start-up environment from the heart of the Silicon Valley along with free lunch everyday and subsidized public transportation.


Please include some personal or portfolio work for us to see! (Instagram, blogs, photography, artwork, videos, etc.)

Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:


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