1+ months

IT Solutions Architect - Skype (Early/Mid-Career)

Livermore, CA 94550

Are you passionate about your work and dream of utilizing state-of-the-art concepts to explore solutions? Are you interested in joining a dynamic team that solves significant issues for our nation's security?

We are seeking a highly motivated IT Solutions Architect - Skype (Systems Architect) to join our diverse team in either Livermore, CA or Albuquerque, NM. If you are team oriented and self-driven and are interested in supporting multiple Skype for Business deployments, this may be the job for you. Our team is responsible for enterprise videoconferencing services across both Sandia Livermore and Albuquerque sites.

On any given day, you may be called on to:

+ Utilize your experience with enterprise system admin support and/or videoconference technologies such as Skype for Business, MS Teams, Blue Jeans, Cisco, Polycom, or Zoom
+ Architect, plan and migrate existing Skype infrastructure from legacy systems to newer Skype infrastructure deployments
+ Design, maintain and support the Skype for Business infrastructure which includes security patches, software updates, and complex issue resolution at the tier 3 level
+ Support Skype for Business Large Meeting Services and mobility enablement
+ Track and report on key metrics related to the performance and service quality
+ Troubleshoot escalated incidents related to Skype or integration with similar services
+ Collaborate with the team and participate on projects necessary to architect, implement and enhance collaboration services with IT solutions deployed on-premises or in cloud environments


+ Requires Bachelors degree in Information Technology (or relevant discipline) or equivalent combination of education and experience
+ 2 or more years of experience with: Windows Servers (2012R2 and Windows 2016)
+ 2 or more years of experience in planning, designing, deploying and maintaining enterprise class information systems
+ Ability to obtain and maintain a DOE Q level security clearance


+ Experience with Skype for Business infrastructure design, support and deployments
+ Expertise in troubleshooting and resolving issues that may arise in complex IT environments,
+ Excellent teaming, interpersonal, time management and communication skills
+ Experience with Office365, Microsoft Azure and/or AWE cloud services
+ Experience with any or all the following: Networking and firewalls, MSIIS, MSSQL, Active Directory, PowerShell Scripting

Department Description:

The Secure Collaborations Solutions group provides reliable interactive communications capability that enables Sandians to effectively and securely share ideas, concepts and information. The tools that we support are: videoconference rooms, videoconferencing technologies, desktop videoconferencing and application sharing.

About Sandia:

Sandia National Laboratories is the nations premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

+ Challenging work withamazingimpact that contributes to security, peace, and freedom worldwide
+ Extraordinary co-workers
+ Some of the best tools, equipment, and research facilities in the world
+ Career advancement and enrichment opportunities
+ Flexible schedules, generous vacations,strongmedical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

_World-changing technologies. Life-changing careers._ Learn more about Sandia at: http://www.sandia.gov

*These benefits vary by job classification.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.


Posted: 2019-12-16 Expires: 2020-02-14

 World-changing technologies. Life-changing careers.

National security is our business. We apply science to help detect, repel, defeat, or mitigate threats.

For more than 60 years, Sandia has delivered essential science and technology to resolve the nation's most challenging security issues.

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IT Solutions Architect - Skype (Early/Mid-Career)

Sandia National Laboratories
Livermore, CA 94550

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