23 days old

Junior Web Editor, Alternative Channel Content

Santa Ana, San José 10901

Junior Web Editor, Alternative Channel Content Santa Ana, Costa Rica

Do you want to be part of a specialized product team that feels customer experience and the digital world is their passion? Do you want to be part of a global organization that is passionate about moving money for better? Join Western Union as a Junior Web Editor, Alternative Channel Content.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 people serving 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline, and simplification

Well be looking for you in this role, to support the Digital Organization mainly managing web and app content for our digital solutions, you will be maintaining and/or creating transactional and non-transactional pages, email templates, marketing campaigns, FAQs and others. You will enter web and email content into a content management system (CMS), troubleshoot email design/content issues in the CMS and in HTML source code, and Deploy content to test environments. You will work with QA team to test email and website content, work and resolve assigned content defects for projects and daily defect logs and work with project managers and translation vendor as needed. Youll identify, report and resolve issues that could affect project timelines, page performance and search engine optimization (SEO). The web & app production team is critical for delivering the companys message across all our digital properties, ensuring that our voice is consistent, and contributing to a superior customer experience. You will partner with cross-functional colleagues in different locations and business units to enhance content from our current websites as part of continuously improvement.

You will need 2 plus years of experience working in large a corporate environment. You will have an academic background in computer science, web design, UX or other related areas. You will need to be fluent in English (B2+) both written and oral with excellent organizational and communication skills. You will be knowledgeable in the digital world, mainly websites, HTML, CSS, XML, JavaScript, SEO, CMS (WordPress, Adobe CQ5 and such), Adobe XD and others.

Join us, and lets move money for better

Its an exciting time at Western Union. Were growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. Were unleashing our potential. If youre ready to do the same, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package. You will be a whiz with Microsoft Office and good at building relationships with internal & external stakeholders.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

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Categories

Industry

  • Banking / Finance
Posted: 2022-04-26 Expires: 2022-06-18

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Junior Web Editor, Alternative Channel Content

Western Union
Santa Ana, San José 10901

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