12 days old

Manager, Apple TV+ Platform QC

Cupertino, CA 95014
  • Job Code
    200224307
Summary

Summary

Posted: Apr 21, 2021

Weekly Hours: 40

Role Number:200224307

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized enti...Summary

Summary

Posted: Apr 21, 2021

Weekly Hours: 40

Role Number:200224307

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

We're growing and urge you to apply. We Believe the role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.

The AMP Video Operations organization's core focus is providing the best viewing experience for customers across all video content; Film, TV, Original Content & Music Videos. Our responsibilities range from working with video distribution partners to ingest compliant assets and metadata, working with developers of streaming video applications to integrate with our platform's various video services, and quality control of deliveries to ensure they present themselves correctly across our ecosystem and by our service level agreements. In an effort to create the best experience, there is a tremendous focus on localization and accessibility to provide, what we consider, a 'global experience' across all our devices.

The Apple TV app brings together these original shows and movies from Apple TV+. Just the premium channels you want. Thousands of movies to buy or rent. Popular streaming services and cable TV providers. It's personalized and expertly curated, so you'll discover the best of what's on. And it's all in the Apple TV app. On all your screens. It's the ultimate way to watch TV!

We're looking for a Platform QC Manager who has a passion for media and video service quality to join the AMP Video QC & Compliance organization to support day to day quality testing of Apple TV+ deliverables and verify platform playback expectations. This is a hands-on, internal and external facing position and in this role, you'll be responsible for understanding the end to end life cycle of Apple TV+ content and validating the end user experience across various platforms.

Key Qualifications

  • 5+ years of relevant experience in the digital media or technology industry
  • 5+ years of managerial experience or similar leadership role
  • Experience in leading a team in developing and implementing medium to large scale testing strategies
  • Comfortable with ambiguity, adaptable to rapidly changing requirements, decisive and willing to make the hard calls
  • Experience in QC/QA issue tracking/reporting and quality measurement
  • Knowledge of digital video concepts (container formats, codecs, tools, standards, etc.)
  • Comfortable and calm under pressure, with proven experience working on complex, global, time-critical projects
  • Experience in working with scripting languages to automate workflows and data validation a plus
  • Strong communication and interpersonal skills
  • You are results-oriented, upbeat and focused with a strong passion to learn and succeed
  • Familiarity with the Apple ecosystem of services and hardware a plus

Description

You will build a team to design and implement scalable testing strategies to ensure the quality of our growing Apple TV+ video service experience across multiple platforms/environments
You will be working cross-functionally with key internal and external stakeholders to ensure the high-quality experience our customers expect is consistently met
The ability to see the big picture, communicate vision and motivate a team is the key to success in this role

Education & Experience

College education preferred; plus 5 to 8 years + years plus related industry experience.

Additional Requirements

Posted: 2021-04-27 Expires: 2021-05-27

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Manager, Apple TV+ Platform QC

Apple, Inc.
Cupertino, CA 95014

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