1+ months

Manager, Payments and Card Processing Systems Madrid, Spain

Madrid, Madrid

Manager, Payments and Card Processing Systems Madrid, Spain

Do you have a deep understanding of card processing systems, real-time payment networks, and related technologies, as well as experience in managing back-end engineering teams? Are you a strong leader with experience in managing both direct and cross-functional teams effectively? Do you have a good knowledge of the card space across Visa, Mastercard, and other providers? If so, why not consider joining Western Union's new Digital Banking hub in Madrid?

Western Union powers your pursuit.

The Manager, Payments and Card Processing Systems will manage regional back-end Card engineering team, which is responsible for building (engineering) and managing the card processing, card issuing, real time payment network, SEPA / SWIFT, PLAID and additional pay-in and pay out systems.

Role Responsibilities

  • Set up card processing and card issuing across the assigned region.

  • Integrate card processing systems into existing payment rails to enable seamless interfaces across channels.

  • Engineer and develop card processing capabilities to fund transactions via cryptocurrency.

  • Manage and engineer real-time payments solutions and expand new pay-in and pay-out channels.

  • Ensure that the back-end development team follows standard SDLC and PLC procedures and processes.

  • Collaborate with the Project Manager and other stakeholders to plan and schedule product releases.

  • Proactively suggest areas for improvement and enhancement, working with managers and peers.

  • Work with industry partners to integrate our systems with other applications or systems.

  • Propose the most optimal technical solutions to drive industry "best-in-class" KPI results.

  • Lead Agile development processes at scale and lead a regional team of Card back-end Engineers.

  • Build and lead a talented team of card (back-end) engineers. Recruit, develop, and mentor world-class engineering talent.

  • Be a culture champion on the team and across the company.

  • Build daily, weekly, and monthly card processing, card issuing, and settlement solutions.

  • Work with outsourcing vendors on resource budget and allocation.

  • Troubleshoot integration issues and coordinate issue resolution with operations, functional, and technical teams.

  • Integrate new technologies into the Digital Ecosystem.

Role Requirements

  • A degree in Computer Science or related fields.

  • A minimum of 5 years of experience in managing back-end engineering teams and building business critical customer servicing banking products and launching in market, along with a minimum of 3 years of managerial experience, although candidates with other relevant experience will also be considered.

  • Strong, proven leadership skills are required to manage both direct and cross-functional teams effectively.

  • Ability to motivate and drive results in a large indirect sphere of influence and think outside the box.

  • Excellent communication verbal and written skills enabling effective management and talent development, both for direct and indirect teams.

  • Ability to communicate updates in a concise fashion to various levels of management.

  • Ability to execute roadmap across the organization.

  • Knowledge of the card space across Visa, Mastercard and other providers.

  • Knowledge of pre-paid card business and how to issue cards to receivers with the ability to offer re-loadable cards.

  • Knowledge and experience working software tools, platforms, and processes required to support development in and around MuleSoft, Platform Expert level Experience with SOAP/REST web service.

  • Expert knowledge of databases and related tools and utilities (as applicable above); problem-solving skills and proven record of working well in a team environment.

  • Have good architecture design and scalability problem solving experience.

  • Experience working with card issuer processor platforms like Marqeta, Fiserv, Tsys and network schemes.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Our Hybrid Work Model (Hybrid)

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.


You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Spain specific benefits include:

  • 25 days annual leave plus 14 public holidays

  • Comprehensive life & medical cover including dependents.

  • Contributory pension plan

  • Preventative Care Assistance program

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.




  • Banking / Finance
Posted: 2023-04-14 Expires: 2023-12-29

Western Union – connecting people around the world.



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Manager, Payments and Card Processing Systems Madrid, Spain

Western Union
Madrid, Madrid


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