Come and join us! Intel is seeking highly qualified candidates to join our Data Platforms Group (DPG) as a Software Application Engineer.

Within DPG, the Ethernet Products Group EPG FNIC Business Group is looking for an experienced software engineer who wants to work closely with Intel customers and SOC partner organizations. This is a highly technical engineering support role in which you will be accountable for providing world class design enablement and customer issue support to EPG customers in cloud communications, wireless, and base station markets. We are looking for someone with excellent interpersonal skills who can understand, explain, and solve problems collaboratively with customers and internal SOC partner groups. This position requires networking software and ethernet knowledge as well as SOC architectural elements, high speed links design, SW debug and customer support experience.

Responsibilities will include, but are not limited to:

• Triage, reproduce, and debug root cause and deliver solutions for customer issues at the platform level related to or directly resulting from EPG product and IP on Intel Xeon-Atom based SOCs
• Communicating with SOC partners and customers to articulate issue status, next steps, and engagement needed
• Working in the lab to debug SW/FW issues, instrument platform for debug access, update change FW-NVM-SW ingredients as part of debug steps
• Contributing to SW/FW design guides, application notes, datasheets, and other supporting technical collateral
• Advocating key customers customization request to backend teams through internal process

The Data Platforms Group drives new products technologies from high-end co-processors for supercomputers to low-energy systems for enterprise and the cloud, as well as solutions for big data and intelligent devices. The group is a worldwide organization that develops the products and technologies that power 9 of every 10 servers sold worldwide.

Qualifications

Candidates must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Requirements listed below would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Minimum Required Qualifications:

• Bachelor degree in Electrical or Computer Engineering, Computer Science, Math, Physics, or related field of study and 4+ years of industry work experience
• A minimum of 3+ years of experience in the following:
  • Issue reproduction and debug lab tools such in-circuit emulators, traffic sniffers and bus analyzers
  • Ethernet drivers and switch architecture knowledge
  • Test automation tools and scripting languages (csh, phyton, VB)
  • IEEE8023 standard, TCP-IP, PCI-SIG Spec, DMTF spec, 10-25-40-50-100G Ethernet MAC-PHY architecture knowledge

Additional Preferred Qualifications

• Post Graduate degree in Electrical or Computer Engineering, Computer Science, Math, Physics, or related field of study is preferred
• Design of systems with highspeed interfaces as PCIe, XAUI, SERDES, KX, KR, SFI
• Windows and Linus driver stack debug experience
• Basic understanding of BIOS Linux, kernel driver Windows, driver shell script
• SW driver or FW development, validation and debug skills

The Network & Edge Group brings together our network connectivity and edge into a business unit chartered to drive technology end to end product leadership. It's leadership Ethernet, Switch, IPU, Photonics, Network and Edge portfolio is comprised of leadership products critically important to our customers.

Other Locations

US, California, Santa Clara;US, Texas, Austin

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.