21 days old

Platform Support Technician

Intel
Hillsboro, OR 97123
  • Job Code
    JR0219637
Job Description

The One Cloud team in SAS ATT is looking for a versatile support technician responsible for maintaining pre-production systems in SDP Cloud and ensuring users can successfully access them remotely. This is a fast-paced ambiguous environment, requiring a combination of hardware, software and networking skills with a diligent focus on customer orientation. An ideal candidate would exhibit behavioral traits that indicate: Fast paced Pre-Production lab environment (High tolerance for ambiguity)Independently owns larger, more complex tasks and drives to resolution. Knows when to escalate and ask for help. Recognizes problem areas and creates solution proposals. Ability to work on multiple tasks simultaneously. High sense of customer orientation. Have commitment and great working attitude.Be able to communicate status clearly with strong written and verbal communication skills. Independently finds content experts and seeks training to overcome obstacles.


Qualifications

The requirements of the position should align with knowledge obtained through school work, classes and project work, internships, military training and/or work experience. This is an entry level position and will be compensated accordingly.

This position is not eligible for Intel immigration sponsorship.

Minimum Qualifications

5+ years military or Technical certification OR trade school diploma with 3 + years of experience OR 5+ years work experience in a trade, semiconductor, or related industries.
3+ years of experience with any of the following:
Experience building up and maintaining servers and/or client systems
Independently debugs cards, boards, systems
Configuring BIOS, BMC, Upgrading Firmware, Driver Installs
Experience in removing/installing /troubleshooting server baseboards, CPU's, DIMM's, and storage devices
OS installs (including Linux)

Preferred Qualifications
Experience with network infrastructure support, cabling, KVMs and PDU's.
Ability to lift 50 lbs independently.
Creates/modifies training and execution plans for these and other tasks.

Inside this Business Group

Enable amazing computing experiences with Intel Software continues to shape the way people think about computing across CPU, GPU, and FPGA architectures. Get your hands on new technology and collaborate with some of the smartest people in the business. Our developers and software engineers work in all software layers, across multiple operating systems and platforms to enable cutting-edge solutions. Ready to solve some of the most complex software challenges? Explore an impactful and innovative career in Software.


Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.



Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.



Work Model for this Role

This role will require an on-site presence.

Posted: 2022-05-03 Expires: 2022-06-03

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Platform Support Technician

Intel
Hillsboro, OR 97123

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