9 days old

Platform Support Technician (Remote)

Hillsboro, OR 97123 Work Remotely
  • Job Code
Job Description

The One Cloud team in SAS ATT is looking for a versatile support technician responsible for maintaining pre-production systems in SDP Cloud and ensuring users can successfully access them remotely. This is a fast-paced ambiguous environment, requiring a combination of hardware, software and networking skills with a diligent focus on customer orientation.

An ideal candidate would exhibit behavioral traits that indicate:

  • Fast paced Pre-Production lab environment (High tolerance for ambiguity).

  • Independently owns larger, more complex tasks and drives to resolution.

  • Knows when to escalate and ask for help.

  • Recognizes problem areas and creates solution proposals.

  • Willing to work on multiple tasks simultaneously.

  • High sense of customer orientation.

  • Have commitment and great working attitude.

  • Be willing to communicate status clearly with solid written and verbal communication skills.

  • Independently finds content experts and seeks training to overcome obstacles.

What we offer: 

  • We give you opportunities to transform technology and create a better future, by delivering products that touch the lives of every person on earth. 

  • As a global leader in innovation and new technology, we foster a collaborative, supportive, and exciting environment where the brightest minds in the world come together to achieve exceptional results. 

  • We offer a competitive salary and financial benefits such as bonuses, life and disability insurance, opportunities to buy Intel stock at a discounted rate, and Intel stock awards (eligibility at the discretion of Intel Corporation). 

  • We provide benefits that promote a healthy, enjoyable life: excellent medical plans, wellness programs, and amenities, time off, recreational activities, discounts on various products and services, and much more creative perks that make Intel a Great Place to Work! 

We're constantly working on making a more connected and intelligent future, and we need your help. Change tomorrow. Start today.


You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience listed below would be obtained through a combination of your schoolwork/classes/research and/or relevant previous work experience, military training and/or internship experiences.

Minimum Qualifications:

  • Technical certification, trade school diploma, or technical military experience with 3 + years of experience
    OR 5+ years of work experience in a semiconductor or technology-related industry.

  • 3+ years of experience with three or more of the following:
    -- Experience building up and maintaining servers and/or client systems
      -- Independently debugs cards, boards, systems.
      -- Configuring BIOS, BMC, Upgrading Firmware, Driver Installs.
      -- Experience in removing/installing /troubleshooting server   baseboards, CPU's, DIMM's, and storage devices.
      -- OS installs

Preferred Qualifications:

  • Linux experience

  • Experience with network infrastructure support, cabling, KVMs and PDU's.

  • Experience creating/modifying training and execution plans for these and other tasks.

  • Willing to lift 50 lbs. independently

This position is not eligible for Intel immigration sponsorship

Inside this Business Group

Enable amazing computing experiences with Intel Software continues to shape the way people think about computing across CPU, GPU, and FPGA architectures. Get your hands on new technology and collaborate with some of the smartest people in the business. Our developers and software engineers work in all software layers, across multiple operating systems and platforms to enable cutting-edge solutions. Ready to solve some of the most complex software challenges? Explore an impactful and innovative career in Software.

Other Locations

Virtual US and Canada

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Annual Salary Range for jobs which could be performed in US, Colorado:
$68,000.00-$101,940.00 (Hourly Role)

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, and benefit programs. Find more information about our Amazing Benefits here

Work Model for this Role

This role is available as fully home-based and generally would require you to attend Intel sites only occasionally based on business need.

Intel is committed to a culture of accessibility.  Intel provides accommodations to applicants and employees with disabilities.  Find information and request accommodation here

Posted: 2022-05-16 Expires: 2022-06-17

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Platform Support Technician (Remote)

Hillsboro, OR 97123

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