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Principal Architect Innovation and Operation Job

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Principal Architect Innovation and Operation Job

Principal Architect Innovation and Operation Job

Date: Jul 23, 2018

City: Newtown Square, PA, US

Company: SAP

Requisition ID: 191332
Work Area: Information Technology
Expected Travel: 0 - 70%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP Application and Technology Services - provide customers with end2end application management for all their specific SAP solutions across multiple consumption models like On-Premise, Private Cloud (HEC), Public cloud and Hybrid cloud. We guide and support SAP customers migrate to Cloud and accelerate their Innovation adoption whilst ensuring the stability of their core business. For this to be ensured SAP Application Management Services architecture is designed to run Stable Foundation for the SAP centric solution in scope plus proactively drive Innovation and Continuous Improvement for the solution to support the customer’s business.
The Global SAP Application and Technology Services organization is planning to enhance architect capacities for professional management of innovation and operation in our strategic long-term customer engagements. The architect will assume a strategic advisor role, steering customers towards operational stability and performance and adoption of innovation along roadmaps that help consume advanced SAP software and services while aligning IT strategy with the business strategy.

* Serving as trusted advisor and guide for all customer IT operations topics
* Represent the entire portfolio set of value add services in SAP’s managed services engagements
* Advisory on governance and best practices (processes and software tools) in IT Operations
* Delivery Executive / Program Manager for large accounts
* Coordination in service delivery cross SAP internal service lines
* Secure renewals through value add and trust building relationship with business impact (innovation and improvement) for the top customers
* Identification of business opportunities for new software and service portfolio elements arising from in depth understanding of solution and business processes
* Advisory on new SAP software releases, feature- and support packages to maximize customer software adoption
* Define roadmap for innovation adoption together with particular subject matter experts
* Management of customer Software Lifecycle in close alignment with software maintenance and release management
* Coordinate the execution of software lifecycle roadmaps in strong collaboration with SAP Public and Private cloud delivery
* Design software lifecycle procedures in strong collaboration with SAP cloud operations
* Actively work with Product, Development and Operations teams to align Application and Technology Services with current and future product and cloud services offerings
* Support Go to market activities (Lead of customer focused solution design in Bid and Pre-sales phase)
* Conduct Project Solution Reviews


* Virtual US or Canada


Application specific expert consulting (for a specific application: creation of business blueprint, Implementation based on a blueprint, creation of test cases, test scheduling and execution, key user training, go live support, and post go live support)

Support in escalated projects

Performance of feasibility studies / solution reviews

Support of pre-sales activities (license and consulting)

Identifying and applying Integrated Service Delivery options


Taking over responsibility from time to time as a sub project team lead

Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks

Detailed planning of process implementation

Define detailed blueprint for development requirements

Industry /corporate process  implementation across all related  applications (SAP/non-SAP)

Develop and Assure quality of process models

Demonstrating expert knowledge of modeling standards and tools


Functional Experience

Minimum  seven years consulting experience in application

Has experience with minimum of  minimum 6 full cycle implementations

Deep understanding of industry specific business processes (if applicable)

Has performed several business cases

Has managed  difficult client situations

Understands the Business Process Library approach and is contributing to it

Acts as a moderator in the KM environment

Managerial Experience

Acted as a team  lead in more than 2 projects

Acts as a coach or mentor for colleagues


University degree or equivalent work experience


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations: Virtual - USA


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