1+ months

Product Change Specialist-17455K

Louisville, KY 40202

ADP is hiring a Product Change Specialist. In this position you will be responsible for the daily entry of all 401(k) transactions into the record keeping system. Research and resolve any missing or inaccurate information.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

This team is responsible for coordinating and completing product changes and fund changes for 401K plans.


Responsibilities include:

-Creating systems, process, and procedures to execute on client/advisor/partner directions

-Creating investment selection materials and other client executables

-Underwriting of investment options and feature functionality to implement changes

-Communicating with clients/advisors/partners on directives 

-Executing on requests

  • Responsible for completing plan level migrations to firm level 3(38) and 3(21) products. This entails communicating with clients and advisors, receiving and reviewing all paperwork as well as keying plan updates into internal systems.

  • Responsible for creating paperwork that clients will sign to change products or changes funds within their plan.

  • Responsible for completing advisor or client driven product and platform changes across various platforms and products.

  • Responsible for underwriting fund changes and keying them into the system to be completed. This includes careful review of all funds being added as well as being responsible for the completion and submission of stable value and CIT paperwork.

  • Responsible for sales and service escalations, save opportunities and complex outside the box transactions

  • Responsible for projects that include system and process improvements, reporting, product/feature testing and new product launches

  • Responsible for completing and processing internal spinoffs and mergers which includes taking and executing client direction regarding the merger or acquisition on their plans, and scheduling and submitting all transactions




1-3 years experience




Bachelor's Degree Preferred 

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.



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Posted: 2022-06-02 Expires: 2022-09-03

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Product Change Specialist-17455K

Louisville, KY 40202

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