1+ months

Sales Support Specialist - 183990

Deerfield, IL 60015
  • Job Code
\u003Cp\u003E\u003Cstrong\u003EJob Title:\u003C/strong\u003E\u0026nbsp;Celergo Sales Support Specialist - Transition Manager\u003C/p\u003E \u003Cp\u003EThe Sales Support Specialist will coordinate Account Transitions from Streamline to the new model, from initial client request to implementation. The Account Transition Manager goals are to provide a smooth client journey while managing all external and internal stakeholders, and also to manage the priorities among the client portfolio in order to positively impact client experience, retention and incremental business.\u003C/p\u003E \u003Cp\u003EThe Account Transition Manager is specifically responsible for understanding each client specific goals in order to make the right recommendations in its transition journey with ADP.\u003C/p\u003E \u003Cp\u003EThe Account Transition Manager has to be flexible and comfortable with working in complex and fast-evolving environment.\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EEssential Duties \u0026 Responsibilities:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EManage the migration pipeline inbound flow\u003C/li\u003E \u003Cli\u003EQualify the migration requests coming from the various client-facing groups\u003C/li\u003E \u003Cli\u003EAssess the business value from the client migration and define priorities across the portfolio\u003C/li\u003E \u003Cli\u003EFollow up on client status until they start the actual migration process\u003C/li\u003E \u003Cli\u003EManage communication and decision processes with internal stakeholders\u003C/li\u003E \u003Cli\u003ECoordinate the discussions and decisions among the client stakeholders\u003C/li\u003E \u003Cli\u003EEnsure roles \u0026 responsibilities discipline and client ownership\u003C/li\u003E \u003Cli\u003EDrive the right conversations with the client as needed\u003C/li\u003E \u003Cli\u003EDrive conversations to set the migration client goals\u003C/li\u003E \u003Cli\u003EDemonstrate the future model product and service\u003C/li\u003E \u003Cli\u003ESet the expectations in terms of scope, timeline and efforts\u003C/li\u003E \u003Cli\u003EHelp the client to anticipate its related internal change management efforts to be done\u003C/li\u003E \u003Cli\u003EFollow up with the client management teams\u003C/li\u003E \u003Cli\u003EKeep control on the contracting actions to be done before implementation\u003C/li\u003E \u003Cli\u003EPartner with sales \u0026 account management resources to ensure best business ownership\u003C/li\u003E \u003Cli\u003EProvide first level of answers and decisions to the client as needed\u003C/li\u003E \u003Cli\u003ECoordinate current contract assessment and future amendment build with Legal\u003C/li\u003E \u003Cli\u003ECoordinate with other internal stakeholders including Operations, Products, GSO and executive leadership as needed\u003C/li\u003E \u003Cli\u003EEnsure organization alignment on migration goals and priorities\u003C/li\u003E \u003Cli\u003EProvide visibility to the implementation teams to anticipate the migration effort\u003C/li\u003E \u003Cli\u003EContribute to the scale and better efficiency of the migration organization\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003ERequirements:\u003C/strong\u003E\u0026nbsp;\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EPassion - Client Management\u003C/li\u003E \u003Cli\u003EExperience -- Minimum of 2 years of client relationship management\u0026nbsp;\u003C/li\u003E \u003Cli\u003EOther Skills and Abilities\u003C/li\u003E \u003Cli\u003EEnglish speaking.\u003C/li\u003E \u003Cli\u003EAbility to maintain priorities in a constantly changing environment\u003C/li\u003E \u003Cli\u003EExcellent written and verbal communication skills, selling orientation\u003C/li\u003E \u003Cli\u003ENegotiation and decision-making skills\u003C/li\u003E \u003Cli\u003EStrong organization and project management skills\u003C/li\u003E \u003Cli\u003EExpertise using MS Office applications\u003C/li\u003E \u003Cli\u003EAbility to travel\u0026nbsp;\u003C/li\u003E \u003C/ul\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-10-14 Expires: 2019-12-12

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Sales Support Specialist - 183990

Deerfield, IL 60015

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