30 days old

SBS Wholesale Quality Coordinator - 185538

Manila, CO 80102
  • Job Code
    185538
\u003Cdiv\u003E \u003Cp\u003E\u003Cstrong\u003EAt ADP we are driven by your success.\u003C/strong\u003E We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EService Excellence\u003C/strong\u003E is a core value at ADP. In our \u003Cstrong\u003ESmall Business Services\u003C/strong\u003E division, we are committed to providing accurate, convenient, risk-free payroll, tax processing and integrated business solutions for small businesses across the US. Did you know that over 95% of our small business clients are not only satisfied with ADP\u0027s services but would recommend ADP to someone else? How would that kind of success impact your career? \u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EImplementation at ADP. \u003C/strong\u003EIt\u0027s what makes a difference to our clients - over half a million worldwide and counting. With us, you can combine analytical and project management skills with the ability to simplify complex information - to help clients develop the skills and confidence to use our business management solutions with ease. You get to provide the expert training that makes our workforce solutions stand out in an increasingly competitive global marketplace.\u003C/p\u003E \u003Cp\u003EThe \u003Cstrong\u003ESBS Wholesale Quality Coordinator \u003C/strong\u003Ehas the huge responsibility of reviewing all the information loaded by firms or analysts, to avoid payroll or taxation issues. \u003C/p\u003E \u003Cul\u003E \u003Cli style=\u0022color: black;\u0022\u003EQC\u0027s main responsibility is to review the setup and information loaded by the analysts onto the RUN platform to ensure accuracy. This should be done effectively and efficiently. \u003C/li\u003E \u003Cli style=\u0022color: black;\u0022\u003EIt is also the QC\u0027s role to oversee the setup of the code done by the analyst. If there are questions or clarifications raised by the analyst during the setup stage, it is the QC\u0027s responsibility to reach out to the firm.\u003C/li\u003E \u003Cli style=\u0022color: black;\u0022\u003EA QC is required to complete analyst check-ins regularly, ensuring a setup is done on time and any adjustments needed are addressed, so Alex can run payroll smoothly without any need for rework. The holding time for Alex varies per regional requirement.\u003C/li\u003E \u003Cli style=\u0022color: black;\u0022\u003EA very high standard of quality output in a timely manner is expected from a QC since the client\u0027s ability to process payroll for the first time is dependent on the QC\u0027s ability to activate the account. Account activation should be completed leaving enough time for the client/firm to review the setup prior to running payroll.\u003C/li\u003E \u003Cli style=\u0022\u0022\u003E QC\u0027s should also have the foresight to determine if Alex\u0027s case needs to be escalated if there are possible causes of delay in terms of the team\u0027s ability to meet the scheduled first input date.\u003C/li\u003E \u003Cli style=\u0022\u0022\u003E QCs are our main line of defense against inaccurate client account setup. To ensure continuous growth and to make sure we are able to keep up with our business\u0027 competitive and ever-changing environment, our QC\u0027s are also expected to periodically review, suggest necessary updates and changes to our current standard quality processes.\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003EREQUIREMENTS\u003C/strong\u003E \u003C/p\u003E \u003Cul\u003E \u003Cli style=\u0022\u0022\u003E Graduate of business discipline.\u003C/li\u003E \u003Cli style=\u0022\u0022\u003E Strong desire to learn, great energy to assist analysts through setup completion and review with solid commitment to produce the best and the most accurate results.\u003C/li\u003E \u003Cli style=\u0022\u0022\u003E A QC is expected to have excellent knowledge of how to set up Wholesale clients to the RUN payroll system and consistently demonstrated accuracy.\u003C/li\u003E \u003Cli style=\u0022\u0022\u003E QC\u0027s critical role involves providing constructive feedback to analysts, RC\u0027s, Sales, and even firms -- a task that is very demanding since it includes the resetting of expectations and educating the responsible party.\u003C/li\u003E \u003Cli style=\u0022\u0022\u003E It is important for a QC to be receptive to feedback as this is the phase where most learnings are experienced and deeper insights can only be achieved through a series of experiments where mistake and failure is part of the process. However, a QC should already have a strong service orientation, impeccable attention to detail, laser-like focus and a positive attitude in overcoming challenges to complete work. \u003C/li\u003E \u003Cli style=\u0022\u0022\u003E Excellent communication and analytical skills are a must. \u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003E\u003Cu\u003EAbout ADP\u003C/u\u003E\u003C/strong\u003E\u003Cstrong\u003E: We power organizations with insightful solutions that drive business success\u003C/strong\u003E. Consistently named one of the \u0026quot;Most Admired Companies\u0026quot; by \u003Cem\u003EFORTUNE\u003C/em\u003E\u0026reg; Magazine, and recognized by \u003Cem\u003EForbes\u003C/em\u003E\u0026reg; as one of \u0026quot;The World\u0027s Most Innovative Companies,\u0026quot; ADP has over a half-million clients around the globe and 60\u002B years of experience as a worldwide leader of business outsourcing solutions. \u003C/p\u003E \u003Cp style=\u0022text-align: center;\u0022\u003E\u003Cstrong\u003E\u003Cem\u003EADP is an Equal Opportunity Employer. ADP believes that diversity leads to strength.\u003C/em\u003E\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u0026nbsp;\u003C/p\u003E \u003C/div\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E

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Posted: 2019-11-14 Expires: 2019-12-14

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SBS Wholesale Quality Coordinator - 185538

ADP
Manila, CO 80102

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