1+ months

Senior Learning Consultant- Lifion - 178749

Roseland, NJ 07068
  • Job Code

Lifion by ADP is a special venture within a large established company. We are "re-writing the rules" and defining our own standards for success. We have access to the resources of a Fortune 500 with the velocity of a startup. Our team is high powered and committed: we expect the same from every person we hire. Our industry is at the beginning of a transformational shift and we intend to lead it.

We are building products and services to help both organizations and people succeed and grow in their professional endeavors and we are looking for out of the box thinkers to help support our growing client base.

Lifion is hiring a Senior Learning Consultant. This role is responsible for both instructional design and delivering instructor-led (onsite and virtual) training needed for Client and ADP Associate Learning to support the General Availability of our new exciting product Lifion. Training design and delivery will include the technical features and functional aspects to enable the effective use of systems, tools, and processes by learners, provide new and experienced associates the ability to do their jobs, and to ensure clients are prepared for their initial and on-going utilization of the product offerings, features, and support services. The Senior Learning Consultant will have the experience and ability to use modern digital authoring/video tools to design self-paced learning and instructor-led learning to support new associates and clients as well as to advance proficiency of associates and clients throughout the product and service lifecycle (e.g., product releases, process changes, role changes).

Instructional Design:

  • Apply efficient and agile approaches to design and develop learning solutions, using ADP learning design standards and tools, to meet the learning needs of ADP associates and clients.
  • Analyze, design, develop and evaluate client and associate functional, technical, or skills training that allows for the effective and efficient use of systems, tools, and processes to provide clients and associates with the skills required to perform their job tasks.
  • Partner with Service, Implementation and Product Management teams to understand and analyze learning needs.
  • Achieve productivity goals and focus on efficiency and effectiveness in delivering timely solutions.
  • Ensure solutions are not redundant with other available resources.
  • Leverage learner and stakeholder feedback, performance data, and business metrics to evaluate the effectiveness of learning solutions.


  • Deliver functional, technical, and/or soft skills training to associates and clients. This may include new hire orientation and/or any rotational associate training, and all product curricula, enhancement product curricula, and associated process and soft skill training as a result of a new system release, a new job tool or process, as well as role specific process changes.
  • Apply adult learning theory to adapt delivery to learning styles of participants.
  • Conduct field observations and participating in field activities such as: side-by-side calls and roundtables to drive associate engagement and ensure content remains relevant, updated, and effective.
  • Facilitate developmental tests and pilot sessions to ensure effective learning of the performance-based objectives and provide updates to existing training curriculum by providing assessing class flow, hands-on exercises, and knowledge checks.


  • Apply facilitation skills to manage group and individual dynamics to maintain an appropriate learning environment and ensure that the objectives of the training are met.

Design & Development:

  • Engage team members and business partners in the design process to ensure that solution design is flexible and addresses the unique needs of the learners.
  • Demonstrate effective solution design, considering the reality of the work environment that impacts learning and incorporates these factors into the design.
  • Develop within an increasingly broad set of learning modalities and tools, ensuring solutions developed are not redundant with other available resources and that appropriate continuous learning and performance support concepts are applied.

Functional Knowledge:

  • Keep up-to-date and proficient on products and processes used by the Enterprise Learning organization to facilitate training (ie. Virtual training tools), prep the classroom, (ie. Desktop imaging/cleanup tools) and enroll and track course enrollment (ie. Learning Management System).


  • Understand associate performance goals and consult with associates on how to best apply tools and processes to efficiently and effectively perform their roles.
  • May provide feedback to participants' managers, the Learning Business Partner, or Enterprise Learning leadership on skill gaps that exist within the business group or job function and recommend solutions for bridging gaps.
  • Where applicable, understand client business needs and consult with clients on how to best utilize products and services to meet the business need.

Monitor Learning Outcomes:

  • Leverage learner and stakeholder feedback to evaluate the effectiveness of learning solutions.
  • The instructional designer demonstrates that learning solutions result in the intended business impact and are aligned to the needs and priorities of the business.
  • Effectively assist with the roll-out of classroom solutions to ensure they're delivered in alignment with Solution Design Manager.

Qualifications Required:

  • Bachelor's Degree with Major Area of Concentration in Training, Education, Human Resources, business, other related fields.
  • 5 - 8 Years, experience in Instructional Design and Delivery
  • This position will both have office time in Roseland, NJ as well as our lab in Chelsea, NYC.

Preference will be given to candidates who have the following:

  • Experience in HCM industry a plus
  • Cognition, adult learning, instructional design and delivery theories and processes. A certification in adult education (CTT+, MCT, CPLP) is preferred
  • Understands key business drivers; uses this understanding to accomplish own work.

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2019-09-09 Expires: 2019-11-07

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Senior Learning Consultant- Lifion - 178749

Roseland, NJ 07068

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