29 days old

Shipping Specialist

Cupertino, CA 95014
  • Job Code
    200194262
Summary

Summary

Posted: Sep 22, 2020

Weekly Hours: 40

Role Number:200194262

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, an...Summary

Summary

Posted: Sep 22, 2020

Weekly Hours: 40

Role Number:200194262

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

We believe the people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. We belive it's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Our Shipping Team supports outgoing shipping activities in Santa Clara Valley. As a Shipping Specialist, you will follow Apple's procedures for handling outgoing international and domestic shipments while effectively handling large volumes of material in a fast-paced environment. In this role, you will regularly interact with customers and colleagues to provide high-touch customer service.

Key Qualifications

  • 5 + years' experience with international shipping
  • Expert knowledge in international shipping and trade compliance regulations. Must have fluency with the following:
  • Web-based shipping software of all major carriers: FedEx, UPS, DHL, etc
  • Shipping documentation: commercial invoices and packing lists
  • Trade compliance regulations and codes: ECCNs, Schedule B/HTS, License Codes, Denied Party Screening and EEI Filings
  • Behaves with a sense of urgency every day. Remains engaged and on board with mission and goals of the department
  • Innovative, with a desire for continual process improvement
  • Must be a proactive teammate and problem solver who digs into the details to make positive contributions. Works collaboratively across all levels and has a sense of curiosity. Works well under pressure and maintains self-composure and integrity
  • Outstanding attention to detail
  • Effective organizational, communication, interpersonal and time leadership skills
  • We believe in excellent customer service skills at all levels
  • Exercises good judgement
  • Strong computer skills, including proficiency with the following:
  • Scheduling or calendar software,
  • Logistics tracking software, experience with BearTracks is a plus
  • Numbers or Excel and Pages or Word
  • Ability to perform the following types of physical activities: Lift up to 50 lbs, push/pull to move equipment, bend/stoop/squat/kneel, and reach above shoulders.
  • Must be comfortable working in a

Description

Embraces and promotes Apple's values and policies while exemplifying Apple's standards around integrity and ethics. You stay up to date on all policies and be an expert in all procedures performed by the team.
Processes outgoing international and domestic shipments using Apple's web-based shipping tool.
Checks details of shipments and communicates with customers to ensure accuracy of information and shipping requirements.
Coordinates closely with Trade Compliance team to resolve questions.
Accurately inputs shipping information into carrier websites, and coordinates pick-up times.
Creates documents and shipping labels, submits filings, tracks shipments and updates Apple's web-based shipping tool.
Proactively communicates with staff and customers. Quickly responds to emails, texts and phone calls in a timely, efficient manner
Acts as a great team player. Remains open to performing in all Shipping, Receiving & Mail Services roles and learns new skills.
Ensures shipping supplies are well stocked.
Maintains a clean and safe work area.
Remains flexible and prepared for changes to the schedule, including working early mornings, evenings or weekends.
Remains current on trade compliance regulations and changes in the shipping world.
Completes other duties, as assigned.

Education & Experience

Bachelor Degree (preferred) or equivalent work experience

Additional Requirements

Posted: 2020-09-22 Expires: 2020-10-22

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Shipping Specialist

Apple, Inc.
Cupertino, CA 95014

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