4 days old

Software Customer Engineer

Intel
Hillsboro, OR 97123
  • Job Code
    JR0218119
Job Description

This is an exciting position for experienced (system) software engineers combining your software engineering experience with customer enabling/support via pre (post)-sale cycles, and influencing major OEMs/ODMs/SIs and embedded customers with Intel Software/Hardware solutions. You will provide expert consulting and customer support to Intel customers, enable their software with Intel System Bring-up Toolkit, powered by oneAPI for embedded systems/applications, IoT Solution and mobile/phone/tablet devices, accelerate time to market of Intel architecture-based systems and embedded applications, help improve software quality and system performance and power, infuse the voice of the customer into the development process, provide quality technical collaterals to demonstrate Intel software tools usage, and offer key education and training to various levels of customers and internal teams. In this position you will have the opportunity to create positive impact in fostering Intel software eco-system.

Your responsibilities will include, but not be limited to:
- Technical consulting and training strategic customers remotely or on-site.
- Debugging software issues, tuning performance with using components from Intel System Bring-up toolkit, documenting solutions, and workarounds for distribution to internal and external customers.
- Creating technical collateral, knowledge base articles and customer case studies.
- Developing, prototyping, and documenting code samples for technical trainings, seminars and webinar like activities.
- Working with customer applications and build tools (Microsoft Visual Studio, Eclipse, make, etc).
- Soliciting customer feedback proactively on our software products and technologies and ensure this feedback is understood by the appropriate teams within Intel.
- Leveraging customer feedback in conjunction with appropriate use of internal investigations to drive the design requirements for the next generation of hardware and software.
- Collaborating with product development teams in planning next generation product features.
- Determining and defining best practices for Intel developer products and highlighting these to educate customers via various venues.


Qualifications

Key Qualifications:
- A minimum of a Bachelor degree in an engineering discipline such as computer engineering or electrical engineering or in computer science
-2+ years of experience in embedded software engineer development, debug, modify embedded software, or enabling to customized embedded environment
- 2+ years of HW knowledge for Intel processor families ranging from Atom to Core, Xeon processors
- 2+ years of experience with system level engineering tasks including system bring-up, kernel level development, BIOS and firmware.
- 1+ years of debugger tool/features use experience including any of these: WinDBG/UEFI debug/Trace32/ ITP-XDP/Intel System Bring-up tool, advanced DCI knowledge and probeless debug methodology
- Familiar with Embedded programming in C or C++
- Strong communications skills, strong analytic and problem-solving skills
- Strong organizational skills, ability to multitask, be proactive and innovative, and willing to take risk and initiatives

Preferred Qualifications:
- Experience/Knowledge with Intel Software Development Products, especially for Intel System Studio including System Debugger, Vtune, SocWatch, GPA, Intel C/C++ compiler, and Performance libraries, etc
- Familiar with Linux OS (Yocto, Android, Ubuntu, etc) /Windows/Wind River/Chrome internals including Devices drivers
- Experience developing systems through the complete life-cycle from requirements analysis, design, implementation, integration and support
- Experience/Knowledge with Intel X86 or 3rd-party CPU assembly programming
- Customer facing/enabling experience
- Leadership experience in related technical fields and projects

Inside this Business Group

Enable amazing computing experiences with Intel Software continues to shape the way people think about computing across CPU, GPU, and FPGA architectures. Get your hands on new technology and collaborate with some of the smartest people in the business. Our developers and software engineers work in all software layers, across multiple operating systems and platforms to enable cutting-edge solutions. Ready to solve some of the most complex software challenges? Explore an impactful and innovative career in Software.



Other Locations

US, California, Folsom;US, Georgia, Atlanta


Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.



Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.



Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.

Posted: 2022-05-14 Expires: 2022-06-14

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Software Customer Engineer

Intel
Hillsboro, OR 97123

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