Summary

Posted: Oct 24, 2019

Weekly Hours: 40

Role Number: 200115756

The people here at Apple don't just create products - they create the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts

The Sales Planning Operations Lead is responsible for the sales administration and operations processes in support of the sales process for the Distribution Market

You will drive key areas around: Weekly operations planning including weekly forecast process, Rebate Programs support, Reporting execution, Credit process and customer master-data maintenance

This role is based in Miami, and you'll be a member of the Distribution team and report to the Distribution Sales Lead, and dotted-line to the ALAC Sales Operations Manager in region
As the Sales Operations Lead you will also drive effectiveness in Sales Forecast Execution communicating directly with AE's, Distributors and in-country Resellers/Exporters

Join Apple, and help us leave the world better than we found it

Key Qualifications

• Forecast Management Experience. A combination of operational and planning management experience, with exposure to highly operational environments
• High levels of operational process and task execution competence and measures on business processes
• Customer-needs focused, with strong abilities to analyze situation and find the accurate answer
• Ability to handle across boundaries measuring key data points to drive operational efficiency
• Team worker with a demonstrable track record of working with initiative both within and across functions
• Objection handling - the ability to resolve technical hurdles to adoption
• Excellent time & project management skills
• Self-sufficiency and ambitious individual

Ideally, you have extensive experience in sales support providing excellence management & execution of operational activities. She or he would bring deep knowledge of the sales planning and operation activities, support forecast and analytics/reporting tasks

You also have deep operational experience in scaling large processes and measuring results on key executions tasks regularly. Following the SP&O mission to make sales more effective in the sales process and efficient in managing business processes

You should possess a strong background with 5 to 10 years experience in managing and leading processes in executional environments with solid operational principals

Education & Experience

Business Administration College Degree, required, MBA or above preferred

Additional Requirements