26 days old

Sr Director Carrier Relations (Account Executive, Insurance) - 178728

Florham Park, NJ 07932
  • Job Code
    178728
Sr. Director Carrier Relations/Account Executive
 
Summary
The Sr. Director will focus on connecting benefits product knowledge with sales leadership teams to drive future growth and program awareness.
 
This role will partner internal leaders including Brokers, Sales and Insurance Vendors to provide product expertise and execution of our benefits strategy, with direct partnership management with all health insurance vendors.
 
This role will work closely with Sales and Service to identify trends in the open market and uncover needs to position the right solution. The overall goal of the role is to ensure the business can effectively meet the needs of our clients and exceed revenue, margin and retention goals.
 
Job Responsibility
* Connecting benefits and insurance product knowledge with leadership teams to drive future growth and program awareness.
* Work closely with Sales to ensure client and prospect needs are being met.
* Determine gaps in process management and partner with operations to identify alternative procedures to simplify the process and speed up turnaround time.
* Conduct review on benefits sales process and ensure appropriate tools are leverage correctly and determine the necessary training communication to ensure adherence to process.
* Manage standardized health and benefits strategy model including leading vendor reviews with sales, presenting vendor updates, operational updates and training.
* Direct tactical activities required to deliver the procedure updates to sales leadership and associates including but not limited to program updates, renewal, prospect support, retention and service.
* Support Health and Benefits program training conducted in local offices, develop material to develop deeper understanding of the program.
* Monitors regulatory and marketcompetitive environment to keep organization apprised of rate changes, competitors action and other key changes that impact the business.
* Handle critical issues and resolution for clients where carrier executive intervention is required. Ensure transparency and visibility of key metrics with leadership team through regular reporting
 
Specific Projects
* Support expansion of Broker Referral Program
* Develop and support Sales Playbook focused on market specific carrier knowledge, compliance and regulatory updates and competitive intelligence
* Manage support target sales initiatives (e.g. Prime, Best Fit, Y-E Campaigns)
* Support sales exceptions with BRET and CAT with team
* Work closely with Brokers and Sales to gather feedback on program offering and support strategies to meet sales objectives.
* Act as Carrier SME to support program training and new initiatives
* Process support and automation enhancements to streamline quoting timeline and efficiency
* Reporting and trending analysis
* Partnership with Sales leadership to support strategic initiatives
 
Required Qualifications
* 5 to 8 Years of Benefit Experience
* 3-5 years Medical Insurance / Carrier Relationship experience
* 1-3 years' experience dealing with large and complex Contract Negotiations
* 3-5 years Operations or Project Management experience
* Strong communication and presentation skills required
* Must be comfortable working in matrix environment with multiple reporting lines and priorities
* Strong leadership skills required, preferred "self-starter" with limited need for oversight
* Bachelor's Degree
* Must be able to travel- 25% - 35% (domestic)

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
 
Master's Degree preferred
 
Contributes to developing organization objectives with regard to:
o Creative Thinking -- collaborates with carriers and associates to deliver high-quality solutions
o Analytics -- develops business cases and advanced models to support decision making and mines key insights from large data sets to inform sales and service strategies
o Develops training, carrier and executive presentations
o Excellent written, verbal and presentation skills are required.
o Ability to conceptualize, negotiate and sell ideas internally and externally is essential
o Ability to function in a flexible, constantly changing environment and identify and recommend opportunities for improving operations to be scalable.
* Adaptability
* Alignment
* Collaboration
* Ethics/Integrity
* Innovation
* Performance Management
* Process & Project Management
* Professional / Technical Expertise
* Results Orientation
* Service Orientation / Client Focus
* Talent Development

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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Posted: 2019-08-22 Expires: 2019-09-22

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Sr Director Carrier Relations (Account Executive, Insurance) - 178728

ADP
Florham Park, NJ 07932

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