20 days old

Supplier Support Program (SSP) Manager

Phoenix, AZ 85003
  • Job Code
Job Description

As the Supplier Support Program (SSP) Manager, you will be responsible for but not limited to: 

  • Planning, coordinating and driving the execution of OEM supplier service support requirements to sustain current technologies as well as start-ups and ramps of new technologies.

  • Developing key ramp milestones and PAS models.

  • Providing updates on supplier service ramp readiness including proactive indicators, risk levels, and associated action plans to mitigate potential risks.

  • Identifying, documenting, and driving process improvements.

  • Partnering across OTF multi-technology departments to align service strategies and risk mitigation plans.

  • Partnering with GSM, ILS, and the VF to develop service strategies to meet factory service needs while minimizing risk and cost.

  • Developing and tracking the performance of milestones to ramp FSE/EIC support.

  • Ensuring factories have the right level of supplier support to sustain and/or ramp technologies.

  • Providing support to address/resolve escalation requirements.

  • Supporting multiple areas as well as managing and sustaining IQ service needs.

  • Delivering service forecasting to identify service gaps and/or risks between supplier service capabilities and Intel factory needs/expectations.

  • Identifying and implementing creative solutions to support short-term and long-term factory needs.

The ideal candidate should exhibit the following behavioral traits:


  • Self-starter and multi-tasker.

  • Analytical and problem-solving skills.

  • Desire to influence customers and suppliers.

  • Proven leadership with strong written/verbal communication skills.

  • Commitment to working on high-impact and high-visibility projects with multiple stakeholders.


You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. *This position is not eligible for Intel immigration sponsorship.

 Minimum Qualifications:

The candidate must possess at least one of the following degrees plus the years of experience determined for each degree in the areas specified below:  

  • Bachelors of Science or Technical degree with 4+ years of experience in Factory Operations or Support.

Preferred Qualifications:

  • Competency in Intel financial (Plan, POR, Budgets, and POs).

  • Working knowledge of Excel and Project Management tools.

Inside this Business Group

As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support.  Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moores Law to bring smart, connected devices to every person on Earth.

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Work Model for this Role

This role is available as fully home-based and generally would require you to attend Intel sites only occasionally based on business need.

Posted: 2022-05-05 Expires: 2022-06-05

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Supplier Support Program (SSP) Manager

Phoenix, AZ 85003

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