1+ months

Systems Operations Engineer - ICL

Atlanta, GA 30303

Job Description

GTRI/ICL seeks qualified candidates for a full-time Systems Operations Engineer in Atlanta, GA. The successful candidate will have 1+ years of experience in monitoring, maintaining, and administering deployed cloud-based enterprise system components. The successful candidate will also be responsible for maintaining system reliability and availability of all deployed system components, including back-up and disaster recovery procedures. In addition to excellent technical qualifications, the ideal candidate will have excellent collaboration skills, a passion for lean processes, will be innovative, creative, quick thinker, fast learner, and a team player with a strong customer service focus. The project is based in the Centergy Building at 75 Fifth Street NW Atlanta, on the Georgia Tech campus.


Job Duties:

  • Conduct Site Reliability Engineering processes under the guidance of Senior Operations Engineer/Operations Lead
  • Maintain reliability of an AWS cloud infrastructure and services to meet operational requirements.
  • Administer cloud-based extended network including database administration, VPCs, firewalls, load balancers, proxies, connectivity with clients and third-parties, and internal zone-to-zone communications.
  • Work with team members to ensure processes are fully documented by maintaining technical references including articles, diagrams, spreadsheets, and checklists.
  • Assist in responding to incidents using a variety of incident management tools.
  • Participate in after action reviews after an incident is closed to ensure key lessons-learned are gathered and mitigations put in place.

Travel Requirements

<10% travel


Education & Length of Experience

Research Engineer/Scientist/Technologist/Associate I

  • A Bachelor's degree in Computer Science or Engineering, or related technical field.

Research Engineer/Scientist/Technologist/Associate II

  • A Masters degree in Computer Science or Engineering, or related technical field and three (3) years of relevant full-time experience after completion of that degree,
  • A Masters degree in Computer Science or Engineering, or related technical field and five (5) years of relevant full-time experience after completion of a Bachelors degree, or
  • A Doctoral degree in Computer Science or Engineering, or related technical field.

Required Minimum Qualifications

  • Experience with operations using AWS
  • Experience with Unix and Windows
  • Some programming experience of Java, Javascript or Python
  • Experience with database systems administration Familiarity with incident management procedures
  • Familiarity with cybersecurity tools, techniques and practices
  • Experience with backups and recovery of data and systems

U.S. Citizenship Requirements

Due to our research contracts with the US federal government, candidates for this position are required to be US Citizens.

Clearance Type Required

Candidates must be able to obtain and maintain an active security clearance.

Diversity & Inclusion

Diversity & Inclusion (D&I) at Georgia Tech Research Institute aims to enhance the Institutes mission of solving the worlds most complex technical problems by creating a workforce with a shared appreciation for diversity, raising awareness around inclusiveness, and fostering a sense of belonging and appreciation for all members of our community.

Equal Employment Opportunity

Georgia Tech Research Institute is an Equal Opportunity Employer of individuals with disabilities and protected veterans and actively seeks diversity among its employees. Equal Employment Opportunity is the Law.


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Posted: 2021-02-03 Expires: 2021-05-02

Located in Atlanta, Georgia, the Georgia Institute of Technology is a leading research university committed to improving the human condition through advanced science and technology.

Ranked as the #7 best public university, Georgia Tech provides a focused, technologically based education to more than 21,500 undergraduate and graduate students.

Georgia Tech has many nationally recognized programs, all top-ranked by peers and publications alike, and is ranked in the nation’s top 10 public universities by U.S. News and World Report.

Degrees are offered through the colleges of Architecture, Computing, Engineering, Sciences, the Scheller College of Business, and the Ivan Allen College of Liberal Arts.

The strong academic work ethic at Tech is balanced by a collegiate atmosphere incorporating both intercollegiate and intramural sports, campus traditions, and some 400 student organizations.

Alongside their academic achievements, Tech students are also active in the community, earning a well-rounded education through community service activities.

As a leading technological university, Georgia Tech has more than 100 centers focused on interdisciplinary research that consistently contribute vital research and innovation to American government, industry, and business.

There is no doubt that Georgia Tech stands out as a distinctively different kind of university, one that is eagerly encouraging and developing the revolutionary technologies of the 21st century.

Equipped with the extremely rich resources of an outstanding student body and faculty; strong partnerships with business, industry, and government; and support from alumni and friends, Georgia Tech is designing a future of global preeminence, leadership, and service.

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Systems Operations Engineer - ICL

Georgia Tech Research Institute (GTRI)
Atlanta, GA 30303

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