15 days old

Team Lead, HR Solutions Benefits and Compensation

Albuquerque, NM 87102

Posting Duration:

This posting will be open for application submissions for a minimum of seven (7) calendar days, including the ‘posting date’. Sandia reserves the right to extend the posting date at any time.

COVID-19 Vaccination Mandate:

Sandia demonstrates its commitment to public safety in the national interest by requiring that all new hires be fully vaccinated or have an approved medical or religious accommodation before commencing employment. The requirement also applies to those who are telecommuting and working virtually.

Any concerns about the ability to meet this requirement should be directed to HR Solutions at (505) 284-4700.

What Your Job Will Be Like:

Organization 03502-3, HR Solutions Benefits and Compensation, is looking for a solutions-oriented leader with a passion for delivery of HR services to lead a passionate team in the areas of Benefits and Compensation.

In this supervisory role, the selected candidate will help Human Resources (HR) ensure every employee’s, manager’s, retiree’s, and candidate’s experience with Sandia HR is outstanding! This 8-person team of HR professionals (exempt and non-exempt) is charged with ensuring information, benefits, and personnel actions are done with accuracy, timeliness, and outstanding customer service. This work is performed in a high-volume, fast-paced environment and one will report to the HR Solutions Manager (organization 03502) in the HR Operations Center (organization 03500).

On any given day, one may be called upon to:

+ Be responsible for and supervise the HR Solutions Benefits and Compensation staff, ensuring calls, cases, and transactions are completed accurately and timely with excellent customer service

+ Guide and provide resolution of critical issues by providing advice and direction on complex questions and transactions

+ Review performance goals and provide mentorship and guidance to improve staff performance and capabilities

+ Collaborate across HR Solutions, HR partners, and technology partners to ensure effective communication and seamlessness of services and programs

+ Lead continuous improvement efforts and initiatives to enhance service delivery

+ Use existing technology and provide input on improvement of new technology solutions

Qualifications We Require:

+ A Bachelor's degree in a related field (e.g., HR, Benefits, Compensation, Business, Operations Management, Process Management, and/or Improvement), plus 5 years relevant exempt-level experience (e.g., HR, Benefits, Compensation, Business, Operations Management, Process Management, and/or Improvement); or equivalent experience and/or achievements that demonstrate the knowledge, skills, and ability to perform the duties of the job

+ At least 2 years’ experience leading teams in service delivery

+ The ability to acquire and maintain a DOE L-level security clearance

Qualifications We Desire:

+ Strong listening and empathy skills

+ HR, Benefits, Compensation, and/or Process Improvement certifications

+ Experience coordinating work, projects, and schedules

+ Experience managing internal and external customer relations

+ Experience working and managing in a dynamic/changing environment

+ Experience in process or continuous improvement efforts as well as proven analytical skills and a systems perspective

+ Experience in a shared services environment

+ Familiarity with HRIS systems (PeopleSoft or Oracle HCM preferred) and case management systems (Oracle Service Cloud preferred)

About Our Team:

Our HR Solutions team covers a broad spectrum of HR. We are customer- focused and strive to provide service that will delight our customers during moments that matter and leave Sandians feeling good about their employer. We work in partnership with employees, managers, and every HR function to provide simple, knowledgeable, and efficient solutions that drive operational excellence and business results.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

+ Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

+ Extraordinary co-workers

+ Some of the best tools, equipment, and research facilities in the world

+ Career advancement and enrichment opportunities

+ Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)

+ Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov*These benefits vary by job classification.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE L-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by the DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

Job ID: 683152



  • Engineering
Posted: 2022-05-11 Expires: 2022-06-10

 World-changing technologies. Life-changing careers.

National security is our business. We apply science to help detect, repel, defeat, or mitigate threats.

For more than 60 years, Sandia has delivered essential science and technology to resolve the nation's most challenging security issues.

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Team Lead, HR Solutions Benefits and Compensation

Sandia National Laboratories
Albuquerque, NM 87102

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