1+ months

Technical Specialist Tier 2 - 6006258101222019

Barcelona, Catalunya 08007
  • Job Code
Associate Application Services Consultant - based in Barcelona

We are looking for a Consultant to join our Team in BCN. As Consultant, your goal will be to deliver professional Service to eTIME clients through the total ownership and timely resolution of client inquiries, the day-to-day interaction with super users at client's side, the maintenance of client specific documentation, the implementation of small scale client projects, the participation in the product release management activities, the proactive communication of product release information that benefits or impacts the client, and the advocacy of client issues and suggestions as input to the product roadmaps.

  • Be a true consultant to the client and interpret all clients' needs
  • Analyze and resolve queries related to corrupt data, application program code errors, system performance, operating environment etc.
  • Cooperation with other support team members, management staff, internal and external partners, vendors and the client's end users at various levels of technical ability and application experience
  • Utilizing technical expertise, product training and knowledge of the deployed hosting and premise infrastructure, networks, programming and relational database concepts
  • Implement high quality, sound solutions for new and existing clients
  • Translating highly technical information to a non-technical audience
  • Support the organizations high client satisfaction targets
  • Min. Bachelors' Degree in IT or equivalent
  • 2+ years' experience in an application support role, as a business analyst, consultant, or with software implementations
  • Strong customer service and client satisfaction skills
  • Able to communicate technical concepts and issues to a non-technical audience
  • Project Communications skills (Internal and External)
  • Mentoring & Leadership skills
  • SQL knowledge
  • Strong analytical skills
  • Competitive salary 
  • Friendly international environment
  • 22 days of vacation per a year + 3 personal days.
  • Flex compensation program. 

At ADP, you will have the potential to continually progress, within one global organization.


We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2019-09-05 Expires: 2019-11-03

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Technical Specialist Tier 2 - 6006258101222019

Barcelona, Catalunya 08007

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast