1+ months

Wage Garnishment Operations Specialist II

Augusta, GA 30901

ADP is hiring a Wage Garnishment Specialist.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


  • Responsible for accurate identification and timely processing of all legal documents according to established business requirements. 
  • Responsible for understanding all of the intricacies and details of all six different lien types (child support, writ/creditor garnishment, bankruptcy, tax levy, wage assignment), their modification types, and their release types and then processing this data within the WGRS system within the established SLA (service level agreements). All lien types processed by this associate are required to achieve 99% accuracy without audit. 
  • Responsible to understand the verbiage on procedures and comprehend clients' pay system specifics and limitations for all lien types. 
  • Responsible for performing processing tasks in Whitney/ProB and WGRS systems and research using all tools such as SmartHub, GCPI, Lien Set up Tool and USMM to identify and report any missing information and/or inconsistencies. 
  • Responsible to protect all documents and follow security procedures to avoid any Security Incidents. 
  • Responsible to key all records accurately to avoid a write off causing ADP a financial liability. All tasks must meet standard SLA established by the business.
  • Responsible to fix all rejected fields within 2 hours and monitor reject trend to improve accuracy. 
  • Responsible to review and validate PBX codes to ensure external accuracy is reported correctly.


  • 1-2 years garnishment experience
  • High School diploma or equivalent

  • Preference will be given to candidates who have the following:
  • Bachelor's degree or equivalent in education and experience
  • Experience with the Whitney processing platform is a plus.
  • Strong client relationship and interpersonal skills.
  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
  • Ability to collaborate and work in a team environment as well as work independently and make sound decisions.
  • Strong PC skills with prior experience with Windows operating environment.
  • Must demonstrate excellent verbal and written communication skills for telephone and email communication.
  • Exceptional attention to detail is a must.
  • Good interpersonal skills for functioning in a team oriented office environment.
  • Ability to work efficiently and quickly in a fast paced and changing environment.
  • Strong Data entry skills with proven speed and accuracy. Excellent ten key experience.
  • Superior Alpha and Numeric data entry skills with little to no error rate. 
  • Experience in outbound calling.
  • Ability to apply analytical and mathematical skills to interpret court orders.
  • Excellent organizational and time management skills.

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.



  • Other
Posted: 2022-03-01 Expires: 2022-09-03

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Wage Garnishment Operations Specialist II

Augusta, GA 30901

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