21 days old

Worldwide PMO Manager, Retail Online

Austin, TX 78701
  • Job Code


Posted: Feb 23, 2021

Role Number:200222937

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's...Summary


Posted: Feb 23, 2021

Role Number:200222937

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

We are seeking an experienced PMO Manager to lead our Retail Online Project Management Office (PMO). This role is responsible for the stewardship of our program portfolio for the Online Retail organization. You will define and drive the PMO strategy while managing and mentoring a lean team of Program Managers. Experience working within large-scale cross-functional teams across various areas of an organization from Information Systems & Technology to design, development & engineering, finance, and many others all across various regions given the global scope of this role. You will be an active driver in PMO forums, and will be expected to network with other PMO groups across Apple to learn standard methodologies, build relationships that bring increased visibility to other tracks' portfolios, and continue to work towards delivering amazing experiences for our customers.

We're growing and encourage you to apply. We believe the role would place you in a highly-energized environment with some of the most hardworking creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support to the team.

Key Qualifications

  • 5-10 years Project/Program Management background. Experience leading system implementations a plus.
  • Proven experience building, leading and continually improving a PMO.
  • Exceptional communication skills - verbally, written and via presentation across all levels of the organization.
  • Excellent teamwork skills and the ability to influence others and quickly establish trust, credibility, and rapport.
  • Proficient handling multiple efforts simultaneously.
  • Ability to work independently with little direction.
  • Highly analytical, skilled in Excel and building presentations in Keynote.
  • Service organization experience is helpful.
  • Exceptional leadership skills.
  • Excellent meeting and workshop facilitation skills.
  • Strong organizational and documentation skills.
  • Highly adept at converting vision into action


The Retail Online PMO Manager role is responsible for the following:
- Leading all aspects of annual and mid year Capital Planning, and ongoing portfolio changes/additions throughout the year.
- Liaising between the business and technology teams to ensure Retail Online PMO needs are adequately met with technology solutions.
- Developing strong partnerships with IS&T Teams, and internal and cross functional business groups
- Crisis Management for critical projects/programs
- Championing cross-functional program alignment
- Developing project methodology and process standards, and driving adoption across the organization
- Providing project management standards, resources, support and guidance to the organization
- Identifying business needs for, and sourcing/building portfolio management tools to support project/program management activities, including report development and management to measure and analyze key initiative progress, timelines, status, resourcing and team effectiveness.
- Oversee delivery of portfolio reporting on a weekly and/or adhoc basis
- Leadership level status dashboards
- Create/Distribute Monthly Newsletter
- Organize summits and training events

Education & Experience

Bachelors degree required.

Additional Requirements

Posted: 2021-03-25 Expires: 2021-04-24

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Worldwide PMO Manager, Retail Online

Apple, Inc.
Austin, TX 78701

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